Manager II, Business Operations

Job Title: Manager II, Business Operations

Location: Singapore

ABOUT US

Founded in 2014, Circles is a global technology company reimagining the telco industry with its SaaS platform - Circles X, helping telco operators launch and operate successful digital brands through its offerings.

Having pioneered a successful blueprint for disrupting the telco space in Singapore, Circles has since launched its own digital telco, Circles.Life, in Singapore, Taiwan and Australia. Circles has also partnered with other telco operators to launch digital services, enabling our partners to accelerate growth and capture market share within a short period of time.

Today, Circles is partnering with operators in 14 countries to deliver delightful digital experiences to millions of people through our businesses.

We are backed by global investors such as Sequoia, Warburg Pincus, EDBI Singapore and Founders Fund – renowned backers of industry-shaking innovators.

About This Role

• This role is part of the Partnership & Operations team which is responsible for driving high-priority cross-functional projects and initiatives that will enable the company to grow sustainably. This role is based in Singapore.
• We are looking for a highly self-motivated, self-starter individual who collaborates well with others and thrives in a fast paced environment.
• The role is cross-functional and will involve close collaboration within the team and stakeholders from outside the team to bring initiatives to fruition.

What You Will Do

Your responsibilities include, but are not limited to:

• Collaborate with senior leadership to define, translate and drive execution of business strategies, ensuring alignment with the company’s overall objectives and targets.
• Bring structure to support the overall scale-up phase of the company.
• Identify and implement process improvements to optimize operational workflows, reduce inefficiencies, and enhance scalability.
• Monitor and evaluate the effectiveness of business operations, providing recommendations for enhancing productivity and cost-efficiency.
• Work closely with various teams to ensure smooth operational execution and alignment across departments.
• Ensuring upkeep of critical contract-related databases and dashboards to support analysis and decision making
• Manage strategic vendor partnerships, resource databases and develop strong relationships with key vendors to achieve maximum Return-On-Investment

We Are Looking For Individuals Who Have / Are…

• Preferably 10 years of relevant experience in business operations, strategy, consulting, ideally in a tech or high-growth startup to scale-up environment, with a minimum of 6 years of relevant experience.
• Bachelor's Degree Business Administration, Accounting, Engineering, or a related field (MBA or similar advanced degree is a plus).
• Ability to thrive in a fast-paced, scrappy and competitive environment, effectively managing high workloads and delivering consistent results
• Strong first-principles thinker
• Plans and organizes well, with the ability to take ownership and follow-through to outcomes
• Adept at problem-solving and adaptable to situations, including being able to identify issues and escalate them in a timely manner
• Meticulous and detail oriented, and willing to get hands-on to dive deep and understand the underlying issues
• Passion for continuous improvement and comfortable with adopting new technologies/ best practices
• Good verbal and written communication skills, and ability to influence stakeholders
• Keen, fast learners and self-motivated individuals who possess strong work ownership

Please do not forward resumes to our jobs alias, Circles employees or any other company location. Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS. Circles is committed to a diverse and inclusive workplace. We are an equal-opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.