The Manager, Human Resources supports HR transformation by improving processes, governance, and service delivery, utilizing data insights for decision-making, and leading initiatives to enhance employee experience.
[What the role is]
As a Manager, you will assist to support HR transformation initiatives and continuous improvement across HR operations, with a focus on reviewing processes, strengthening governance, and using data insights to enhance service delivery and decision-making. This role supports the design and implementation of more efficient, scalable and user-centric HR practices, while partnering stakeholders to improve systems, workflows and employee experience.You will be working in a fast-paced and dynamic environment that would require the ability to manage multiple priorities and stakeholders at the same time within a small team.
[What you will be working on]
- Lead and support HR transformation initiatives to improve HR service delivery, systems, policies and employee experience across the organisation
- Review, map and streamline HR processes and workflows, identify pain points and control gaps, and recommend practical improvements to enhance efficiency, governance and user experience
- Explore tools to improve HR analysis of workforce data, generate reports and insights to support decision-making, planning and continuous improvement
- Partner teams and internal stakeholders to gather requirements, understand operational challenges, and co-develop process and system enhancement solutions
- Support code of conduct policy development, governance frameworks, and disciplinary activities
- Lead and participate in various ad-hoc initiatives and projects as assigned by management
[What we are looking for]
Personal Competencies:
- Thinking Clearly and Making Sound Judgements
- Working as One Public Service
- Data Management & Analysis
- Change Management
- Business Partnering
Skills Required:
- Proficiency in AI or work improvement tools or process improvement capabilities
- Advanced Excel skills and experience with data analysis, reporting and visualisation tools
- Strong understanding of HR operations, process review and transformation methodologies
- Ability to translate data and business needs into actionable insights and improvement recommendations
- Strong business acumen
- Excellent analytical and problem-solving skills with attention to detail
- Good communication and interpersonal skills
- Project management and change management skills
Experience:
- Minimum 5 years of relevant experience in HR operations, HR transformation, process improvement, or HR analytics
- Experience in reviewing and redesigning processes, implementing system or workflow improvements, and working with cross-functional stakeholders
- Relevant post graduate Diploma in Human Resource / IHRP certification would be advantageous
Only shortlisted candidates will be notified.
Singapore Economic Development Board (EDB) Singapore Office
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