Manager, Global Product Support Engineer (CVD)

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. 

What We Offer

Location:

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. 

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. 

Key Responsibilities

• Engages with customers at a working level to solve High Value Problems affecting customer's ability to achieve technology milestones.  

• Manages small GPS team or program providing highly visible customer support through the performance of on-site installation, as well as any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. 

• Ensure legacy corrective actions and Lessons Learned are captured in New Products design intent.   Contribute to the FMECA process. 

• Align with Global Technical Training (GTT) on overall training plans for new products, train the trainers.

• Participate in Engineering Design Reviews

• Develop new procedures and Best Known Methods (BKMs) to service new products.

• Partner with Quality & Reliability (Q&R) group to review and address Top Field Issues

• Drive resolution of key issues with Engineering.  Own beta site test plans and reporting

Requirements:

Work Location:

• Fusionopolis

Additional Information

Time Type:

Employee Type:

Travel:

Relocation Eligible:

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.