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Mudah.my

Livestream and Content Intern

Posted 6 Days Ago
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In-Office
Singapore, SGP
Internship
In-Office
Singapore, SGP
Internship
Support livestream preparation and host assistance, appear on livestreams when needed, create and edit short-form content for TikTok and Reels, assist in-store retail sales and customer enquiries, update sales and livestream trackers, and perform ad hoc content and operational tasks.
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Company Description

Carousell Group is the leading recommerce group in Greater Southeast Asia on a mission to inspire the world to start selling, and to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in eight markets under the brands Carousell, Cho Tot, Laku6, Mudah.my, OneKyat, Ox Street, and Refash, serving tens of millions of monthly active users. Carousell is backed by leading investors including Telenor Group, Rakuten Ventures, Naver, STIC Investments and Sequoia Capital India. 

As a team of passionate individuals working together to solve meaningful problems, there is so much more for you to discover in a career with Carousell. Our culture is made up of hiring, developing, and promoting people who embody our values of solving problems for our users; having a mission-first mindset; being relentlessly resourceful; caring deeply; and staying humble to constantly improve. Together as an organisation, we make magic happen.

Job Description

About the Role

We are looking for a Livestream & Content Intern to be part of our luxury retail and livestream commerce team.

This is a hands-on role where you will support live-selling sessions, create short-form content for platforms like TikTok, and assist with in-store retail sales. You will get first-hand exposure to how luxury products are prepared, showcased, marketed, and sold across both livestream and retail environments.

This role is perfect for someone who enjoys engaging with customers, is interested in luxury retail and social commerce, and is excited to gain first-hand exposure to livestream hosting.

Key Responsibilities

  • Support livestream preparation, including product setup, item checks, pricing details, and backstage coordination.

  • Assist the livestream host during live sessions by managing product flow, customer questions, and sold items.

  • Support livestream sessions when required, including appearing on livestream to assist with product showcasing.

  • Create TikTok and short-form content, including sneak peeks, product highlights, behind-the-scenes clips, and post-livestream recaps.

  • Capture and edit simple short-form videos using TikTok, CapCut, Instagram Reels, or similar tools.

  • Support in-store retail sales, including attending to customers, assisting with product enquiries, and maintaining store presentation.

  • Update livestream trackers, sales records, product status, and other post-session follow-ups.

  • Assist with ad hoc sales, content, retail, and operational tasks where required.

Qualifications

Requirements

  • Currently pursuing or recently completed a diploma or degree in Business, Marketing, Communications, Retail, Fashion, Media, or a related field.

  • Interested in luxury retail, livestreaming, e-commerce, social commerce, and short-form content creation.

  • Comfortable interacting with customers and supporting retail sales activities.

  • Comfortable appearing on livestream when required.

  • Basic video editing skills using TikTok, CapCut, Instagram Reels, or similar tools will be a plus.

  • Organised, detail-oriented, proactive, and able to work in a fast-paced environment.

  • Comfortable using basic tools such as Google Sheets or Excel.

Working Arrangement

  • On non-livestream days, working hours are 10:30 AM to 7:30 PM.

  • Livestream sessions are held on Thursdays and Sundays, from 8:00 PM to 1:00 AM.

  • On livestream days, the intern will usually report at 5:00 PM to support preparation before the livestream.

  • One-way taxi fare home may be claimed after late-night livestream sessions, in line with company policy.

  • The intern must be comfortable with late-night livestream shifts, weekend livestreams, in-store retail support, and appearing on livestream when required.

Internship Commitment

  • Internship duration: 6 months preferred.

Additional Information

By proceeding with your application, you are adhering to our PDPA policies. In case you are interested to know more, read about our Candidates Personal Data Privacy Statement. 

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