The Learning & Development Manager will design and implement regional training programs, oversee onboarding and upskilling initiatives, and support cultural change in APAC while collaborating with stakeholders.
Business UnitThe S3 HR and Management Line follows a "User-Focused and Employee-Oriented" philosophy and employs a three-pillar HR organization model. By offering "productized services and marketized management," the S3 HR and Management Line provides comprehensive support for developing Tencent's organization, talent, and culture, enabling employees to grow with the company.What the Role Entails
Learning & Development
- Design & Deliver Training: Develop, implement, and facilitate regional training programs (leadership, functional, and soft skills) across APAC, in both English and Mandarin.
- Regional Alignment: Work with HQ stakeholders, local HR and business leaders to identify training needs and ensure consistency of learning standards across APAC.
- Innovation in Learning: Introduce blended learning solutions (classroom, digital, and experiential) to fit different country contexts.
- Onboarding & Upskilling: Oversee regional onboarding programs and continuous upskilling initiatives tailored to local market needs
- Program Evaluation: Track training effectiveness via feedback, data, and ROI metrics; adapt programs to maximize impact across diverse cultures.
- Stay updated on learning & development trends in APAC; adapt global best practices to local contexts.
- Able to conduct public speaking, workshops, and events for audiences ranging from small teams to regional townhalls.
- Manage external training vendors and partners across APAC when required.
Culture & Engagement
- Change Enablement: Support culture change programs and drive adoption of global initiatives within local markets.
- Culture Champion: Embed Company values into learning and culture initiatives, ensuring alignment of HQ with the rest of APAC.
- Stakeholder Collaboration: Work closely with senior stakeholders and leaders to conceptualize and design regional cultural programs aligned with business priorities.
- Execution Partnership: Partner with HR and local offices to roll out regional engagements and cultural initiatives across APAC.
- Cross-Cultural Facilitation: Bridge cultural differences across diverse APAC markets through inclusive communication and training.
- Act as a trusted advisor to HQ stakeholders, business leaders and HR teams on training and culture strategies.
- Experience: 6–8 years of progressive experience in Learning & Development, Employee Engagement and Training, ideally with regional APAC exposure.
- Training Expertise: Strong track record of designing, facilitating, and evaluating training programs (classroom, digital, blended learning).
- Public Speaking & Facilitation: Confident, engaging presenter able to lead training, workshops, and townhalls for diverse audiences.
- Bilingual Communication: Fluent in English and Mandarin, both written and spoken, to effectively deliver training across the region.
- Stakeholder Management: Strong ability to partner with HR teams, business leaders, and cross-border stakeholders.
- Personal Attributes: Proactive, adaptable, not afraid to try new approaches, and comfortable balancing strategic initiatives with hands-on delivery.
As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.
Top Skills
Blended Learning Solutions
Public Speaking
Training Program Design
Workshop Facilitation
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