foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job DescriptionWe are looking for a Lead, Category Management (Singapore & Malaysia) to be based in foodpanda Singapore, to drive end-to-end commercial strategy and execution for pandamart across two markets at different stages of maturity.
This role will be reporting into Head, Category Management in the Q-commerce team. The Category Management team oversees the strategic planning, development, and execution of product categories within the foodpanda groceries business. You will wear many hats and meticulously plan to scale the Singapore & Malaysia pandamart business.
Responsibilities include, but are not limited to:
- Act as the ‘business owner’ across different allocated categories across Singapore and Malaysia, with full accountability for commercial performance and customer outcomes
- Ownership of team OKRs including key metrics such as Topline, Margins, NMR and shrinkage
- Develop and execute optimal category strategy, pricing, promotions, range, availability, and cost prices to expand both sales and margin
- Ensure foodpanda categories has the optimal selection and strategically competitive prices in the market through local and international sourcing
- Build and manage a strong supplier portfolio to improve cost prices, negotiate term improvement, and ensure a reliable and operationally effective flow of goods
- Work to develop new sourcing and extended range to ensure we have high quality, good value goods available to our customers year-round
- Support Private Label and Imports initiatives for Fresh & Grocery categories
- Employ data-driven decision making to drive the category while working closely with marketing and supply chain to forecast demand and ensure consistent supply
- Partner with supply chain team to manage inventory levels and wastage
- Work cross functionally with Product, Supply Chain, Sales Operations and Marketing to deliver strategic projects
- Conduct regular business reviews & JBPs with key AAA suppliers
- Leverage data and insights to identify category opportunities, diagnose performance issues and prioritise actions
- Collaborate with various stakeholders to ensure OKRs are met
- Lead, coach and develop a team of Category Managers across Singapore and Malaysia to ensure excellence in execution, to develop people skills & career development
- Foster a culture of ownership, accountability, collaboration and continuous improvement
- Around 8 years experience or more in merchandising or buying and Category Management, preferably within e-Commerce, Quick Commerce, Retail or FMCG
- Proven experience managing complex or multi-market portfolios
- Knowledge in E-commerce is a plus
- Strong commercial acumen with track record of driving both growth and profitability
- Excellent negotiation and stakeholder management skills, internally and externally
- Ability to work autonomously in a highly demanding and often ambiguous environment, with strong attention to detail and exceptional organizational skills
- Expertise in interpreting data and providing strategic recommendations
- Fluency in English (our corporate language)Efficiency in using Google Workspace is a plus while mastery in using Microsoft Office is preferred
What We Offer
- A dynamic and challenging work environment.
- A company committed to developing you personally and professionally.
- A great working atmosphere with regular company and team events.
- A vibrant and international team committed to diversity and inclusion.
- Responsibility from day one in a fast growing and global company.
- Other benefits include free food, health and dental insurance, and learning and development opportunities!
foodpanda is operated by Delivery Hero Group (“DH Group”) - the world’s leading local delivery platform, operating in 70+ markets across Asia, Europe, Latin America, the Middle East, and Africa. Delivery Hero started as a food delivery service in 2011 and now employs 40,000+ people globally. Additionally, Delivery Hero is pioneering quick commerce, the next generation of e-commerce, aiming to bring groceries and household goods to customers in under one hour and often in 20 to 30 minutes. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
