Key Account Specialist

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We are seeking a detail-oriented and technically proficient Key Account Specialist to join our team. In this role, you will be responsible for leading a key account and be the point of contact for all sales related activities ranging from new projects, modernization and repair. You will liaise with both internal and external stake holders to develop solution, prepare estimates and proposals, presenting to customer.
Key Responsibilities:
  •  Build relationship with customer and be main point of contact.
  •  Understand customer requirements and expectations, ensuring our proposal meets the desired specifications.
  •  Ensure compliance to all requirements, including working with relevant stakeholders to develop solutions to fulfil compliance.
  •  Collaborate with internal filed team to understand potential risks and ensure mitigations are in place or highlighted to customer for awareness.
  •  Ensure all costing are accurate.
  •  Participate in customer meetings and presenting proposals.
  •  Follow up on preliminary planning upon securing of award.
  •  Close monitoring during execution to ensure delivery as per commitment.
Requirements:
  •  Diploma or Degree in Mechanical, Electrical, or Building Services Engineering, or equivalent technical qualification.
  •  Minimum 5 years of relevant experience in Sales and Engineering, preferably in the lift and escalator or building services industry.
  •  Proficient in Microsoft applications, specifically PowerPoint, Excel, etc.
  •  Strong understanding of code of practices, including international standards.
  •  Good communication and interpersonal skills; able to work collaboratively with multidisciplinary teams.
  •  High attention to detail, with the ability to meet tight deadlines and manage multiple tasks effectively.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. 

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.  

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.  

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.   

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.  

Become a part of the Otis team and help us #Buildwhatsnext! 

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