The Key Account Manager will manage strategic relationships with retail partners, achieve sales targets, and analyze performance to identify growth opportunities.
Position Summary
The incumbent will be responsible for the achievement of sales, quality distribution, in-store excellence and operational efficiency of the account or channel assigned.Based on the product category assigned, this role will manage strategic relationship with telco/ chain retailers/ open channel retailer partners; be accountable for monthly sales revenue target for designated accounts.
(Product category could be: Mobile Experience (MX), Home Appliances (HA/DA), AV/TV, Brand Memory, etc.)
Role and Responsibilities
- Develop and maintain long-term, mutually beneficial relationships with key accounts
- Develop and implement strategic account plans to achieve sales targets and business objectives through joint-business-plan (JBP)
- Identify and pursue opportunities for growth within existing accounts
- Conduct regular account business performance review (QBR)
- Negotiate commercial agreements, terms & conditions for sales programs and all relevant commercial matters with key accounts
- Achieve and exceed sales targets for assigned accounts
- Analyse partners’ data and industry trends to identify opportunities and challenges
- Provide insights and recommendations to improve partners’ performance and overall business performance for the assigned product category
- Collaborate with internal stakeholders to ensure seamless execution of channel promotions and other commercial activities, to meet both the business needs of external partners and Samsung Singapore
Skills and Qualifications
- Relevant sales experience in the assigned product category or industry is highly preferred (for eg. mobile device and/or telecom industry for MX)
- Experience in key account management and/or channel sales management is a strong plus
- Results oriented and proven track record in meeting sales targets
- Proficiency in building and nurturing long term business relationship with key accounts
- Ability to perform well under pressure and in a fast-moving environment
- Comfortable in connecting and presenting to ‘C-suite’ executives, both internally and externally
- Possess strong interpersonal and negotiation skills
- Data-driven, detailed and the ability to make business proposals / recommendations based on data and facts
- Self-initiated and able to work independently with minimal supervision
- Possess strong team spirit and willingness to go the extra mile and contribute as a team player
- Proficient in MS Word, Excel and PowerPoint (for weekly reports and stakeholder presentation)
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Top Skills
Excel
Ms Word
PowerPoint
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