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Samsung Electronics

Key Account Manager (B2C - Digital Appliances)

Reposted 6 Days Ago
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In-Office
Singapore City
Senior level
In-Office
Singapore City
Senior level
The Key Account Manager is responsible for revenue targets, relationship building, joint business planning, and account management in the consumer electronics sector.
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Position Summary

The incumbent will be responsible for the achievement of revenue target, quality distribution, in-store excellence and operational efficiency of the account / channel assigned.

Role and Responsibilities

  • Responsible for the achievement of target revenue assigned

  • Sell-out driven mindset to grow market share and maintain healthy channel inventory

  • Establish and build long-term relationship with business partners, through good account management, building mutual trust and integrity

  • Serve as the bridge between business partners and internal teams

  • Accountability for the end to end sales and implementation process to ensure successful delivery of deals

  • Lead joint business planning with business partner to identify opportunities and gaps, and working closely on executing action plans for a winning partnership

  • Planning and execution of promotional campaigns and activities with product managers and business partners, while working on optimizing trade spend and delivering good ROI

  • Strong follow-up skills and ability to handle objections

  • Weekly tracking and analysis of store performance to identify issues and opportunities

  • Work closely with retail marketing team to ensure superior in-store visibility and condition, while also managing the performance of field force team assigned to the channel

  • Collaborate with marketing communications team to support business partner’s marketing activities

  • Weekly alignment meeting with supply chain manager to ensure accurate sell-in & sell-out forecast, in order to prevent loss of sales opportunities and over stock

  • Carry out sales in ways that focuses on achieving the target based on cooperation with channel accounts.

  • Works on problems of diverse scope where analyzing data requires evaluating identifiable factors. Demonstrates good judgement in selecting methods and techniques for obtaining solutions

  • Ensure account receivables and payables are managed on a timely manner

Skills and Qualifications

  • Candidate must possess at least a Diploma but ideally a Degree (in in any field), with at least 6-8 years of sales experience, in consumer electronics industry preferred.

  • Successful sales track records as well as strong key account management.

  • Preferably with B2C sales experience.

  • Excellent in cognitive thought and problem solving.

  • Creative and innovative.

  • Possess excellent interpersonal and communication skills.

  • Able to multi-task and possess good project management and presentation skills.

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