Lead and grow strategic corporate and TMC key accounts by developing long-term partnerships, executing account plans, identifying upsell opportunities, meeting revenue and KPI targets, and acting as primary contact for senior stakeholders to resolve issues and drive customer satisfaction.
Company Description
Join the Accor Group, an ecosystem of over 5,500 hotels, 10,000 restaurants, and lifestyle destinations, in 110 countries.
As one of our 5,000+ Corporate Heartists®, come pursue your passion to the vibrant rhythm of the hospitality industry.
With us, your personality is valued, your opportunities for growth know no boundaries. Every action you take can have a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality.
Become a Heartist®, and let your heart guide you into a world where life pulses with passion.
Job DescriptionABOUT THE ROLE
- Lead and grow strategic key accounts by developing long-term partnerships that drive revenue, profitability, and customer satisfaction.
- Identify new business opportunities within existing accounts and collaborate cross-functionally to deliver tailored solutions.
- Build and execute account plans aligned with company objectives, ensuring consistent achievement of sales targets and KPIs.
- Act as the primary point of contact for senior stakeholders, providing insights, resolving challenges, and strengthening client relationships.
YOUR SKILLS & EXPERIENCES
- Proven experience in key account management, sales, or business development, preferably in a corporate or multi-national environment.
- Strong commercial acumen with a track record of managing large accounts and delivering revenue growth.
- Excellent stakeholder management and communication skills, with the ability to influence at senior levels.
- Strategic thinker with strong analytical skills and the ability to translate data into actionable insights.
- Self-driven, results-oriented, and highly collaborative, with the ability to thrive in a fast-paced environment.
- Bachelor’s degree in Business, Marketing, Hospitality Management, or a related field.
- Minimum 8–10 years of relevant experience in account management, sales, or client servicing.
- Experience managing enterprise or high-value corporate accounts is preferred.
- Proficiency in CRM tools and Microsoft Office Suite (Excel, PowerPoint, Word).
- Fluency in English; additional regional languages would be an advantage.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why Join Us?
- Be part of a global hospitality leader committed to innovation and excellence.
- Drive impactful projects that shape customer experiences
- Work in a dynamic, multicultural environment with opportunities for growth.
Accor Singapore, Singapore, SGP Office
Singapore, Singapore
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