IT Systems Specialist

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In-Office

Singapore

In-Office

Singapore

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Job TitleIT Systems Specialist

Job Description

Job Title:

IT Systems Specialist

Job Description:

Do you enjoy going the extra mile to analyse the root causes of software or interface issues and find effective solutions?

At Vanderlande, we specialize in delivering advanced logistics automation solutions for complex airport and parcel operations. Our systems are a blend of Electromechanical, IT, and Control components, all requiring specialized expertise and support.

As an IT Systems Specialist, you’ll ensure high system availability by applying expertise in virtualization, Linux, Windows OS, and hardware. You’ll analyze and resolve software, hardware, and network issues, configure and optimize OP5 monitoring tools, and maintain IT infrastructure. You’ll work closely with customers, internal teams, and suppliers to research solutions, propose improvements, and implement technical enhancements.

Key Responsibilities:

Identify and resolve issues in IT and control software of the Vanderlande baggage handling system, working closely with cross-functional teams.
Review system logs to analyze and trace application issues.
Develop and maintain validation processes for customer-specific change logs.
Work with XML structures for data processing, configuration, and integration.
Analyze and troubleshoot Java logs to identify errors and performance issues.
Configure and optimize OP5 monitoring tools to ensure IT infrastructure availability.
Triage events, maintain incident reports, and plan preventive maintenance tasks.
Act as primary contact for customers, offering technical solutions and minimizing downtime.
Ensure 24/7 high availability of IT services through proactive monitoring and maintenance.
Manage preventive and corrective maintenance for applications and middleware like Oracle, WebLogic, and Java interfaces.

Qualification:

Bachelor’s or Master’s in Computer Science, IT, Networking, or related field.
5+ years in industrial systems, IT support, and troubleshooting.
Skilled in XML for data processing, configuration, and integration.
Proficient in Java log analysis and OP5 monitoring configuration.
Expertise in Oracle Databases, SQL, PL/SQL, and middleware (Oracle, WebLogic).
Hands-on experience with Windows Server, Linux administration, and VMware.
Strong knowledge of network hardware, firewalls, and IT security software.
Familiar with ITIL practices; strong English communication.
Proactive, team-oriented, willing to work 24/7 as needed

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