IT Systems Specialist

Posted 3 Days Ago
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Singapore
Senior level
Logistics • Other • Software
The Role
As an IT Systems Specialist, you will analyze IT software, hardware, and networks to identify and troubleshoot system issues and provide solutions. You'll collaborate with teams, maintain incident reports, deliver preventive maintenance, and advise customers on minimizing equipment downtime in a 24/7 operational environment.
Summary Generated by Built In

Job TitleIT Systems Specialist

Job Description

Job Title:

IT Systems Specialist

Job Description:

Do you enjoy going the extra mile to analyse the root causes of software or interface issues and find effective solutions?

At Vanderlande, we specialize in delivering advanced logistics automation solutions for complex airport and parcel operations. Our systems are a blend of Electromechanical, IT, and Control components, all requiring specialized expertise and support.

As an IT Systems Specialist, you’ll ensure high system availability by applying expertise in virtualization, Linux, Windows OS, and hardware. You’ll analyze and resolve software, hardware, and network issues, configure and optimize OP5 monitoring tools, and maintain IT infrastructure. You’ll work closely with customers, internal teams, and suppliers to research solutions, propose improvements, and implement technical enhancements.

Key Responsibilities:

  • Identify and resolve issues in IT and control software of the Vanderlande baggage handling system, working closely with cross-functional teams.
  • Review system logs to analyze and trace application issues.
  • Develop and maintain validation processes for customer-specific change logs.
  • Work with XML structures for data processing, configuration, and integration.
  • Analyze and troubleshoot Java logs to identify errors and performance issues.
  • Configure and optimize OP5 monitoring tools to ensure IT infrastructure availability.
  • Triage events, maintain incident reports, and plan preventive maintenance tasks.
  • Act as primary contact for customers, offering technical solutions and minimizing downtime.
  • Ensure 24/7 high availability of IT services through proactive monitoring and maintenance.
  • Manage preventive and corrective maintenance for applications and middleware like Oracle, WebLogic, and Java interfaces.

Qualification:

  • Bachelor’s or Master’s in Computer Science, IT, Networking, or related field.
  • 5+ years in industrial systems, IT support, and troubleshooting.
  • Skilled in XML for data processing, configuration, and integration.
  • Proficient in Java log analysis and OP5 monitoring configuration.
  • Expertise in Oracle Databases, SQL, PL/SQL, and middleware (Oracle, WebLogic).
  • Hands-on experience with Windows Server, Linux administration, and VMware.
  • Strong knowledge of network hardware, firewalls, and IT security software.
  • Familiar with ITIL practices; strong English communication.
  • Proactive, team-oriented, willing to work 24/7 as needed

Top Skills

Linux
Windows
The Company
Marietta, GA
7,500 Employees
On-site Workplace
Year Founded: 1949

What We Do

Vanderlande is the global market leader for future-proof logistic process automation at airports. The company is also a leading supplier of process automation solutions for warehouses and in the parcel market.

Vanderlande’s baggage handling systems are capable of moving over 4 billion pieces of baggage around the world per year. Its systems are active in more than 600 airports including 12 of the world’s top 20. More than 52 million parcels are sorted by its systems every day, which have been installed for the world’s leading parcel companies. In addition, many of the largest global e-commerce players and retailers have confidence in Vanderlande’s efficient and reliable solutions.

The company focuses on the optimisation of its customers’ business processes and competitive positions. Through close cooperation, it strives for the improvement of their operational activities and the expansion of their logistical achievements. Vanderlande’s extensive portfolio of integrated solutions – innovative systems, intelligent software and life-cycle services – results in the realisation of fast, reliable and efficient automation technology.

Established in 1949, Vanderlande has more than 7,500 employees, all committed to moving its customers’ businesses forward at diverse locations on every continent. With a consistently increasing turnover of 1.8 billion euros, it has established a global reputation over the past seven decades as a highly reliable partner for future-proof logistic process automation.

Vanderlande was acquired in 2017 by Toyota Industries Corporation, which will help it to continue its sustainable profitable growth. The two companies have a strong strategic match, and the synergies include cross-selling, product innovations, and research and development.

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