Key Responsibilities:
Monitoring of automated task/job scheduler via Control M.
Run manual batch jobs according to batch run schedule prepared by Applications Team / Operations Manager, or adhoc requested by business and operations users based on documented process.
Backup media handling which include mounting and retrieving from media library, sending and receiving of backup media to and from offsite storage.
Maintain catalog of backup media in CIMB SG Data Centre.
Monitoring of Data Centre CCTV and escalate any unauthorized entry or suspicious activity to IT Operation Manager.
Monitoring of servers, network and application availability through monitoring tools, Ops Manager and Apps Manager and escalate to relevant support for any system alert detected.
Monitor for any email alert and escalate to relevant support support
Ensure security and safety issues of a Data Centre and escalate to IT Operation Manager for any breach of security.
Provide after office hours and non-working day helpdesk support
Provide split password management services
Manage electronic Keypress system and CCTV system
Carry out the release management task using Aldon LMi/LME
Requirements:
Diploma in IT or relevant certification
2 - 3 years working experience in Data Centre operation or application jobs processing
IT Operations and Data Centre processes
IT system alert monitoring & escalation, batch job handling, tape management.
