Silicon Labs (NASDAQ: SLAB) is the leading innovator in low-power wireless connectivity, building embedded technology that connects devices and improves lives. Merging cutting-edge technology into the world’s most highly integrated SoCs, Silicon Labs provides device makers the solutions, support, and ecosystems needed to create advanced edge connectivity applications. Headquartered in Austin, Texas, Silicon Labs has operations in over 16 countries and is the trusted partner for innovative solutions in the smart home, industrial IoT, and smart cities markets. Learn more at www.silabs.com.
What we’re looking for:
We are seeking motivated IT Service Delivery Interns to join our global IT organization. This role is designed as an internship-to-hire program, offering exposure to enterprise IT operations, automation, and AI-driven initiatives across multiple regions. The interns will work with the IT Service Delivery team to gain hands-on experience in managing IT systems, supporting service delivery processes, and contributing to automation and process improvements.
This is an excellent opportunity for students interested in pursuing a career in IT service delivery, automation, and digital transformation.
Responsibilities
As an IT Service Delivery Intern, you will:
Support day-to-day IT infrastructure and service delivery operations, including incident tracking, escalation, and resolution monitoring.
Assist in documenting processes, workflows, and knowledge articles to strengthen IT operations maturity.
Participate in automation and AI-related projects, such as robotic process automation, workflow optimization, or monitoring improvements.
Analyze recurring issues to recommend improvements that reduce manual work and increase reliability.
Collaborate with IT colleagues across geographies to align processes, share best practices, and ensure consistency in service delivery.
Shadow IT Business Partners, Platform Owners and Service Delivery Leads to understand how IT initiatives align with business priorities and global service frameworks.
Contribute to testing, reporting, and operational analytics for IT systems, with a focus on uptime, incident trends, and service-level metrics.
Qualifications/Skills you'll need:
Currently pursuing a degree in Information Technology, Computer Science, or a related discipline.
Strong interest in IT operations, service delivery, automation, and AI.
Basic understanding of IT service management concepts (e.g., ITIL, ServiceNow, or similar ticketing tools).
Familiarity with scripting, automation tools, or data analysis methods is a plus.
Strong problem-solving skills with curiosity to explore innovative solutions.
Excellent communication skills and the ability to collaborate in a global, cross-functional team environment.
What We Offer:
Mentorship from IT leaders and exposure to global enterprise IT practices.
Hands-on experience with automation and AI-driven initiatives shaping the future of IT service delivery.
Opportunity to contribute to meaningful projects with long-term business impact.
Pathway for conversion into a full-time IT Service Delivery Analyst role upon successful completion of the internship.
Silicon Labs is an equal opportunity employer and values the diversity of our employees. Employment decisions are made on the basis of qualifications and job-related criteria without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other characteristic protected by applicable law.
