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Marina Bay Sands Pte. Ltd.

Intern, IT Operations Support

Reposted 12 Days Ago
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In-Office
Singapore, SGP
Internship
In-Office
Singapore, SGP
Internship
Support IT operations by handling incident tickets, imaging and configuring Windows laptops/desktops with SCCM, installing software and patches, deploying and troubleshooting PC hardware and peripherals, performing diagnostics, reporting ticket updates to team lead, and working varied shifts including nights and weekends. Must be a full-time student and the internship must contribute to graduation requirements.
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WE TAKE YOU ABOVE BEYOND

Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.

Job Responsibilities

  • Daily incident/service request ticket handling via company ticketing system

  • Imaging of laptop/desktop via company standard tools such as SCCM

  • Software installation via company standard tool such as SCCM

  • Perform windows patches via company standard tool such as SCCM

  • Responsible for the installation of computer hardware and peripheral components such as monitors, keyboard, printers, scanners and other client devices on user's premises

  • Investigate and research solutions for PC hardware and software problems

  • Adhere to attendance guidelines of the job and to departmental and company policies

  • Perform PC hardware and software troubleshooting

  • Handle physical deployment for hardware such as monitor/laptop/desktops/printers/mobile devices

  • Report to team lead on daily ticket updates

  • Any other tasks or works as and when requested & assigned by the Company

Job Requirements

Education & Certification

  • Applicant must be a full-time matriculated student.

  • Internship should contribute to school graduation requirements

Experience

  • Experience in the use of diagnostic programs and tools

Other Prerequisites

  • Willing to work various shifts, including mornings, afternoons, and overnight, as well as on weekends and public holidays

  • Good customer service and communication skills

  • Well-presented and professional in appearance, as the role involves guest interaction.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands Pte. Ltd. Singapore Office

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