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CapitaLand

Intern, Community Experience & Client Success (Catapult)

Posted 3 Days Ago
Be an Early Applicant
Singapore
Internship
Singapore
Internship
The intern will support client onboarding and relationship management, assist in resolving client inquiries, and enhance client satisfaction through operational assistance and event planning. They will maintain CRM records and analyze data to improve client experiences.
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About Us

CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries.

Job Description

Responsibilities

Client Experience:

  • Actively participate in client onboarding and relationship building
  • Assist in managing client inquiries, resolving issues, and ensuring a positive member experience
  • Contribute to the development and implementation of strategies to enhance client satisfaction

Operations Excellence:

  • Support day-to-day operations of the co-working space, including facility management, event logistics, and member services
  • Assist in the planning and execution of events, workshops, and community-building activities
  • Contribute to the improvement of operational processes and workflows.

Data Management:

  • Maintain accurate and up-to-date client records in our CRM system.
  • Analyze data to identify trends and areas for improvement in client experience.

Requirements

  • Currently pursuing a Degree in Business, Real Estate, or any other related disciplines
  • Curious, open to new ideas, and resourceful in conducting research
  • Strong communication skills with confidence to network with internal and external parties
  • Entrepreneurial, independent and proactive

About Catapult

Catapult is a new Shared Executive Learning Centre in the Rochester Park area in Singapore. It is a purpose-built state-of-the-art learning centre that aims to groom the next generation of business leaders by creating the ideal learning environment and facilitating an ecosystem of learning, collaboration, and connection, all delivered through experiential and immersive experiences.

Closing Statement:

At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.


Only shortlisted candidates will be notified.

CapitaLand Singapore Office

168 Robinson Road, Capital Tower, Singapore, ,, Singapore, 068912

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