The intern will assist the Client Success Management team with onboarding new clients, scheduling meetings, maintaining records, and drafting reports. Tasks include minute-taking, project management assistance, and suggesting process improvements.
Ensign is hiring !
This position is for 2025 intake. Longer internship preferred.
Key Responsibilities:
- Onboarding of New Client, to assist CSM in:
- Consolidating contractual requirements (SOW)
- Scheduling and coordinating kick-off meetings (both internal and with client)
- Minutes taking
- Assist to maintain accurate records, tracking progress and client requests
- Existing Client, to assist CSM in:
- Scheduling and coordinating monthly/ad-hoc meetings
- Minutes taking
- Assist to maintain accurate records, tracking progress and client requests
- Assist in project management matters
- Assist in monthly report drafting and contextualizing
- CSM Team, to assist team in:
- Attending CSM bi-weekly Cadence as the minutes writer to have a better understanding of CSM work
- Updating of existing CSM team’s documents (SOP, Client Profile Sheet)
- Identifying and suggest improvements to the current CSM’s team processes, before assisting in documenting best practices and creating SOP
- Collecting client’s feedback to identify common issues and opportunities for enhancing existing process
- Log extraction for specific clients
Ensign InfoSecurity Singapore Office
30A Kallang Place, #08-01, Singapore, Singapore , Singapore, 339213
Similar Jobs
Marketing Tech • Social Media • Software • Analytics • Business Intelligence
The Account Executive will develop and close sales in the enterprise segment, build relationships, exceed activity goals, and drive new business success.
Artificial Intelligence • Cloud • Machine Learning • Mobile • Software • Virtual Reality • App development
Drive the development and launch of products for Snap's advertising platform, collaborating with cross-functional teams to achieve organizational success and measurable results.
Top Skills:
Augmented RealityStatistical Analysis
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
The Senior IT Engineer will resolve technical challenges, manage identity systems like Okta, improve access controls, and optimize user lifecycles, while collaborating with various teams to scale operations globally.
Top Skills:
AWSGCPGoogle WorkspaceMdm SystemsOktaPythonTerraform
What you need to know about the Singapore Tech Scene
The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.
