Assist with member enquiries for ASR, troubleshoot tech issues, support global campaigns, conduct rate parity checks, and assist project managers.
About Us
CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries.
Job Description
Job Responsibilities
- Assist in responding to member enquiries received via the Ascott Star Reward (ASR) member enquiry mailbox
- Work closely with different tech departments to troubleshoot system-related issues and errors arising from member enquiries
- Provide support to ASR HQ global campaigns including promotion set-up, content updates on website and mobile app
- Perform rate parity checks and follow-up with Clusters to drive Ascott's direct distribution strategy
- Provide support to the project managers when required
Job Requirements
- Currently pursuing a diploma or degree in Hospitality, Marketing, Business Administration or Computer Science
- Proficient with Microsoft Word, PowerPoints and Excel
- Knowledge in Photoshop/Illustrator would be a plus
- Detailed oriented, organised and able to resolve difficult situations calmly
- Comfortable with communicating with different teams and be in a customer-facing role
- Open to learn new systems (CRM, AEM, RMS etc.) to perform tasks as required
Closing Statement:
At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.
Only shortlisted candidates will be notified.
Top Skills
Aem
CRM
Illustrator
Excel
Microsoft Powerpoint
Microsoft Word
Photoshop
Rms
CapitaLand Singapore Office
168 Robinson Road, Capital Tower, Singapore, ,, Singapore, 068912
Similar Jobs
Fintech
As a Brand Marketing Intern at Aspire, you will create and manage content for social media, plan brand campaigns, and research trends to enhance brand reputation.
Top Skills:
Content CreationMarketing CampaignsMS OfficeSocial Media
Aerospace
Responsible for developing and executing marketing campaigns, overseeing project timelines, and ensuring effective brand communications.
Top Skills:
Brand DevelopmentMarketing CampaignsSocial Media Management
Real Estate
Intern will collect and analyze data related to user behavior and market trends, utilizing SQL and Python for insights while supporting data visualization efforts.
Top Skills:
Power BIPythonSQLTableau
What you need to know about the Singapore Tech Scene
The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.
