About the Job
Provide advanced technical support and optimize system performance
Lead in diagnosing complex issues in MES/Data Historian and work closely with MES engineers and Digital to resolve them promptly
Train end-users on MES/DHS functionalities and assist operators with system-related queries to ensure correct usage
Record deviations and downtime, ensuring all incidents are logged
Support validation lifecycle activities with technical expertise
Maintain MES data integrity, compliance with regulatory standards and prepare system for audit
Participate in global networks, contribute lessons learned to the network
Participate in global initiatives when requested. Responsible to understand current global design guidelines and application
Provide SME support for deviation root cause analysis
Lead implementation of MES scope for site CAPAs
Key roles (D,.A,.I)
D: Decide on specific configuration settings and process optimizations to enhance system performance
A: Advise on system configuration changes and updates to improve functionality
A: Advise on troubleshooting actions based on deep system knowledge and data analysis
A: Review and approve system configurations as per site needs
A/I: Support data integrity and oversee data management practices
A/I: Guide local project implementations to ensure MES integration
I: Involved in system design and upgrade discussions, providing technical insights
I: Implement improvements based on performance analysis
Expected Experience
Experience in MES (Siemens OpCenter)
Experience of interfaces management between MES and digital systems/equipment
Experience with Industry 4.0 technologies implementation
Experience in troubleshooting and enhancing system performance
Experience in pharmaceutical industry is preferred
Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.
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