Institutional Operations Analyst / Manager

An opportunity to play an integral part, both on an individual basis and within a recently established team.  You will help support CMC Markets’ business goals for sales growth of our institutional business by taking responsibility for managing client relationship and accounts.  This will include researching and identifying potential institutional sales opportunities for the APAC market. 

 
Key responsibilities: 

• Responsible for researching, identifying and managing broker, bank and hedge fund relationships and other sales opportunities within designated regions 
• Responsible for managing your own region(s), using initiative/established contacts to identify potential leads. 
• Analyse and understand CMC Markets’ USPs and those of our competitors in order to maximize our position in the market. 
• Identify clients’ requirements and offer relevant trading solutions, including API, White Label and Introducing Broker arrangements. 
• Provide support to all sales opportunities and providing information to a range of potential products to clients including, margin foreign exchange, CFD instruments, and other derivative asset classes. 
• Negotiate and produce commercially beneficial business for and on behalf of CMC Markets 
• Negotiate and prepare commercial terms and partner agreements, liaising with the legal, BI and dealing teams where appropriate 
• Maintain an up to date understanding of the relevant financial markets, its participants and technologies 
• Understand and adhere to CMC Markets’ compliance guidelines; research, understand and adhere to specific local regulatory requirements for your region(s) 
• Collate and review target client’s corporate documentation for Legal/Compliance assessment and sign-off 
• Work closely with the Sales Trading team to request/analyse client feedback and ensure the relationships are running as anticipated. 
• Suggest improvements to departmental process and procedure 
• Provide weekly and monthly Management Information to include call reports, contact reports, and business opportunities reports to APAC Head of Institutional. 
• Maintain personal/professional development to meet the changing demands of the role and participate in all appropriate training. 
• Ensure a positive approach to challenge and provide open and honest feedback 
• In all internal and external contact, present a professional and positive image of the department and CMC Markets as well as maintaining constructive relationships 
• Take all reasonable steps to ensure appropriate confidentiality 
• Undertake such other duties, training and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this role. 

KEY SKILLS AND EXPERIENCE  

• Proven Business Development/Relationship Management experience. 
• Financial markets experience; knowledge and understanding of foreign exchange, CFDs, with additional knowledge of shares and shares dealing being an advantage 
• Able to work confidently to performance targets  
• Confident verbal and written communicator in both English and relevant regional language, with ability to liaise effectively at all levels 
• Self-motivated and driven; able to act on own initiative 
• Strong team player; able to assist, support and develop colleagues 
• Professional approach and presentable appearance at all times