OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
We are seeking an Institutional Account Operations Manager to join our team. The ideal candidate will have a strong operations background with proficiency in both English and Mandarin to liaise with external and internal stakeholders. The primary responsibilities of this role include providing exceptional internal support and collaborating with cross-functional teams. Trading knowledge is highly desirable for this position. This position provides an excellent opportunity to become an account manager or business development professional in the future.
What You’ll Be Doing
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Assist in managing institutional sales programs, including market maker and taker initiatives, to support business growth.
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Collaborate with product and development teams to gather requirements and enhance operational infrastructure.
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Work shift hours from 1 PM to 10 PM, with occasional weekend coverage as needed.
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Streamline internal SOPs and processes to improve operational efficiency and effectiveness.
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Handle audit and due diligence requests, ensuring timely and accurate responses.
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Provide operational support to the Institutional Business Development and Relationship Management teams while ensuring compliance with relevant regulations.
What We Look For In You
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Strong operational or middle office experience, preferably within regulated financial institutions or exchanges.
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Strong analytical skills with the ability to diagnose and resolve problems effectively.
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Proficiency in both English and Chinese, with excellent verbal and written communication skills to engage with external and internal stakeholders.
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Strong organizational skills with the ability to assess urgency and prioritize tasks accordingly.
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A proactive, learning-oriented mindset with a willingness to develop new skills and knowledge.
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Comfortable working shift hours from 1 PM to 10 PM, with occasional weekend coverage.
Perks & Benefits
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Competitive total compensation package
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L&D programs and Education subsidy for employees' growth and development
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Various team building programs and company events
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Wellness and meal allowances
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Comprehensive healthcare schemes for employees and dependants
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More that we love to tell you along the process!
