Industry Specialist (Assistant Manager/Manager)

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

 Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

 We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

Global Commercial Banking serves businesses of all shapes and sizes, from micro start-ups to small and medium-sized enterprises in a spectrum of industries. We provide key services from financing and trade to cash management to help businesses buy, sell operate daily. We offer expertise and beyond banking solutions for successful expansion locally and internationally.

Running a business is never easy. That’s where we come in, fulfilling everything beyond banking needs. Fuelled by your empathy for businesses, you’ll stand at the forefront of partnering small and medium-sized companies, supporting them throughout their business lifecycle. With SMEs making up 99% of businesses that provide jobs to 7 out of 10 employees in Singapore, #WeSeeYou making real impact in developing these vital building blocks of our country’s economy. #WeSeeYou bringing bold business ambitions of young start-ups to life. #WeSeeYou being a pillar for business owners to lean on in times of need and a partner to chart their growth today for a stronger tomorrow.

Responsibilities:

• Passionate individual who enjoys engaging with customers, understand and provide solution to their needs.
• Acquire SME customers through outbound prospecting, to entice them to open their business account with OCBC.
• Assist SME clients with onboarding and ensure compliance with mandatory banking policies and procedures by conducting customer due diligence.
• Identify cross-sell opportunities and up-sell the Bank’s curated solutions to assist customers in their business growth.
• Develop a thorough understanding of start-up needs and provide curated recommendations for banking and non-banking solutions.
• Demonstrate expertise in digital banking and beyond banking solutions, showcasing a comprehensive understanding to customers.
• Continuing to establish long-term and profitable banking relationships with customers by actively engaging business owners, understanding and mapping their journey and operations across various industries, to develop solutions that meet their needs.
• Ability to understand and map client business operations and financial needs.
• Participate in training and development programs to continuously improve sales skills and product knowledge.

• Degree holder in any discipline.
• Possess strong communication and interpersonal skills.
• Proven ability to build and maintain long-term relationships with customers.
• Driven and self-motivated, focused on identifying new opportunities through customers' conversations.
• Ability to work independently as well as collaboratively within a team.

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.