Head of Valuation, Global High Net Worth

Responsibilities:
Leadership
•    Establish a clear vision and direction for the Valuation function, aligning team priorities with business objectives and evolving organizational needs. 
•    Create an environment that promotes engagement, accountability, continuous improvement, and high standards of professional excellence. 
•    Build and lead a high-performing team by developing individual capabilities, fostering collaboration, and leveraging diverse perspectives and expertise. 
•    Coach and develop team members through constructive feedback, mentoring, and development opportunities aligned with their strengths and career aspirations. 
•    Develop organizational capability through effective talent management, succession planning, and active support of knowledge sharing and talent mobility across the broader actuarial and finance community. 

Valuation and Financial Management
•    Lead the delivery of actuarial valuation and financial reporting activities, ensuring results are accurate, timely, and consistent with Manulife standards and governance requirements. 
•    Oversee reserve governance, valuation methodologies, key assumptions, and actuarial analyses, including Drivers of Earnings (DOE) and investigations into emerging experience. 
•    Lead actuarial forecasting, business planning, and financial projections to support strategic planning and decision-making.
•    Provide meaningful insights into financial performance, profitability, and key business drivers through effective management reporting and analysis. 
•    Establish and maintain robust actuarial controls, processes, and reporting frameworks, while driving continuous improvement and operational efficiency. 
•    Partner with Finance and business stakeholders to communicate financial results, emerging trends, risks, and opportunities, and support informed management decisions.

In-Force Business Management
•    Lead actuarial oversight and monitoring of in-force business performance, including persistency, claims experience, and emerging policyholder behaviour. 
•    Provide insights on key trends, risks, and performance drivers, and support management actions to improve portfolio performance, policyholder outcomes, and long-term value creation.
•    Lead the monitoring and provide actuarial input into crediting rate, cap rate, and dividend scale, balancing customer value, competitiveness, profitability, and risk considerations. 

Business Support, Risk & Product Advisory
•    Partner with Finance, Pricing, Product, Investments, and business stakeholders to provide actuarial insights that support decision-making and strategic initiatives. 
•    Assess the financial implications of business initiatives, product enhancements, pricing proposals, and changing market conditions. 
•    Provide actuarial expertise for strategic projects and business initiatives, ensuring appropriate consideration of profitability, risk, customer outcomes, and long-term value creation. 
•    Support the evaluation of capital, reinsurance, investment, and other initiatives where actuarial input is required. 

Knowledge/Skills/Competencies/Education:
●    Fellow of an internationally recognized actuarial society (e.g. FSA, FCIA, FIAA, FIA, or equivalent)
●    At least 10 years of actuarial experience with a strong understanding of life insurance financial reporting, valuation, and business performance management.
●    Strong knowledge of IFRS 17 is preferred.
●    Excellent communication and presentation skills, with the ability to translate complex actuarial and financial concepts into clear and actionable business insights
●    Strong financial and commercial acumen, with the ability to translate technical actuarial insights into practical business outcomes.
●    Strong stakeholder management, influencing, and relationship-building skills, with the ability to establish credibility and develop effective partnerships across local, divisional, and global levels.
●    Demonstrated leadership experience in building and developing high-performing teams, managing competing priorities, and delivering results in a resource-constrained environment.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].