The Head of Operations will drive product strategy and execution for Coins.ph, planning product launches and working with global teams to set competitive regional pricing. They will define product requirements to achieve user and revenue growth while managing the entire product lifecycle. The role requires strong collaboration across teams, strategic planning, and local market adaptability to ensure product excellence.
Responsibilities
- Help drive a clear product strategy that aligns with the overall business goals of Coins.ph
- Plan and execute product launches tailored to Coins.ph market, including go-to-market strategies, product plannings
- Collaborate with cross-functional teams to ensure successful product releases, automation tools to achieve the working efficiency
- Work with global PMs to set region-specific pricing (fees/rewards) strategies that are competitive and align with regional economic conditions
- Define product requirements, user stories, and acceptance criteria for regional features to achieve the local user growth and revenue growth
- Collaborate with lifecycle PMs and manage the entire product lifecycle flow, from ideation through end-of-life decisions.
- Ensure Coins.ph delivers best in class products across regional markets through accurate localisation
Requirements
- Bachelor’s degree in Business, Finance, Operations, or a related field; MBS or equivalent experience is a plus.
- 7 to 10 years of proven experience in a product focused role, operation role and business growth role.
- Proven track record of scaling operations, driving user growth, and managing high-performing teams.
- Must to have crypto exchange operation experience
- Keen strategic thinking and planning
- Exceptional interpersonal and communication skills, including writing, speaking and active listening
- Effective conflict resolution and problem-solving skills
- Good organization and time management
- Comfortable in a fast-paced or high-pressure environment
- In-depth knowledge of the crypto industry
- Proficiency in both English and Mandarin
Similar Jobs
Be an Early Applicant
As a Trading Associate in the ReEntry Program, you will support senior traders by managing risk and liquidity, analyzing market drivers, processing trades, and handling client requests, all while ensuring accurate post-trade processes and effective communication among team members.
Be an Early Applicant
The Senior Software Manager will lead the development of a Linux-based embedded Mesh Router, establishing software best practices and managing a growing team. Responsibilities include translating product requirements into software strategies and overseeing hardware testing and automation, while collaborating with RF and networking experts.
Be an Early Applicant
The Senior Manager of Solution Consulting will lead a team of pre-sales consultants and architects in a fast-paced IT workflow environment. Responsibilities include team development, aligning with sales goals, representing Technology Workflows, creating solutions for IT management, and managing resource allocation and training.
What you need to know about the Singapore Tech Scene
The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.
