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Delivery Hero

Head, Growth Strategy and Planning

Reposted An Hour Ago
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In-Office
Singapore
Senior level
In-Office
Singapore
Senior level
Lead a growth strategy team to enhance customer acquisitions and engagement across multiple regions using data-driven strategies. Manage budgets and collaborate with various teams to drive growth initiatives and report performance to senior leadership.
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Company Description

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

This role, based in Singapore, will report directly to the Director of Growth Strategy. The successful candidate will be responsible for growing our customer base across 18 markets in APAC, Europe and Turkey by making data-driven decisions and taking swift, impactful actions.

The ideal candidate thrives in ambiguous contexts, takes full ownership, and effectively influences stakeholders across the organization.

  • Lead a high-performing growth strategy team, fostering a culture of ownership, data-led decision making, and rapid, results-oriented execution

  • Own and drive performance of core KPIs, including customer acquisitions and monthly active user growth

  • Generate analytical insights that guide marketing teams toward opportunities for growth, with clear, actionable paths to capture them

  • Manage marketing budgets and processes to allocate resources strategically, prioritising investment into scalable and sustainable growth initiatives

  • Partner with local market teams to implement strategic priorities and ensure aligned budget utilisation across regions

  • Collaborate with marketing, product, data, and local teams, challenging teams to drive innovation in growth initiatives

  • Develop and deliver clear performance reports to senior leadership, enabling informed decision-making and OKR tracking

  • Lead growth-related projects with multiple senior stakeholders, covering topics that range from individual growth channels to organisation-wide initiatives

Qualifications

  • 7+ years of experience in growth or strategy; experience in e-commerce or a platform-based tech start-up is most relevant

  • Proven track record of driving user growth and improving KPIs across acquisition, engagement, and retention

  • Good understanding of growth channels, including incentive design, online marketing channels and lifecycle/CRM strategies

  • Highly analytical and structured thinking, with a passion for numbers and problem-solving, as well as a strong ability to think creatively

  • Capable of handling multiple projects and tasks, prioritising effectively, and working independently in a fast-paced environment

  • Strong interpersonal and communication skills, suited for senior management

  • Advanced proficiency in Excel; basic knowledge of SQL

Additional Information

What we offer:

  • A dynamic and challenging hybrid work environment.
  • A company committed to developing you personally and professionally.
  • A great working atmosphere with regular company and team events.
  • A vibrant and international team committed to diversity and inclusion.
  • Responsibility from day one in a fast growing and global company.
  • Other benefits include free food, health and dental insurance, and learning and development opportunities!

Top Skills

Excel
SQL

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