Head of Customer Relationship Management (CRM), Product Manager, Asset Management Marketing, Vice President

Job Description
Join our dynamic team in the heart of Hong Kong's thriving asset management sector. This is your opportunity to lead transformative initiatives that drive sales excellence and innovation within a global powerhouse. At our firm, we value career growth and provide a platform for you to expand your skills and make a significant impact. Be part of a collaborative environment where your contributions are recognized and rewarded, and where you can shape the future of asset management marketing.
As the Head of Customer Relationship Management (CRM), Product Manager, Vice President, within our Asset Management Marketing team, you will spearhead the development and execution of strategies that empower our sales force to excel. You will play a pivotal role in enhancing our sales capabilities, ensuring alignment with business objectives, and driving impactful marketing initiatives. In this role, you will collaborate with cross-functional teams to deliver innovative solutions that enhance client engagement and satisfaction. Join us to be part of a forward-thinking team that values creativity, collaboration, and a commitment to excellence.
Job responsibilities

• Lead the strategic development and implementation of the sales enablement platform
• Collaborate with sales, marketing, and technology teams to align platform capabilities with business goals
• Drive the adoption and utilization of sales tools and resources to enhance sales effectiveness
• Develop and deliver training programs to equip the sales team with the necessary skills and knowledge
• Analyze sales performance data to identify trends and opportunities for improvement
• Foster a culture of continuous learning and development within the sales team
• Ensure seamless integration of the sales enablement platform with existing systems and processes
• Monitor industry trends and best practices to keep the platform competitive and innovative
• Engage with senior leadership to communicate platform impact and strategic direction
• Manage vendor relationships and oversee platform enhancements and updates
• Champion a client-centric approach to sales enablement, ensuring alignment with client needs and expectations

Required qualifications, capabilities, and skills

• Minimum of 10 years of experience in asset management or a related field
• Proven track record in leading sales enablement or marketing initiatives
• Effective leadership and team management skills
• Excellent communication and presentation abilities
• In-depth understanding of sales processes and tools
• Ability to analyze data and derive actionable insights
• Experience in managing cross-functional projects and teams
• Proven strategic thinking and problem-solving skills
• Proficiency in CRM and sales enablement platforms
• Ability to work effectively in a fast-paced, dynamic environment
• Commitment to fostering a diverse and inclusive workplace

Preferred qualifications, capabilities, and skills

• Experience in the Hong Kong or APAC asset management market
• Familiarity with Salesforce or similar CRM systems
• Advanced degree in marketing, business, or a related field
• Experience in digital marketing and client engagement strategies
• Large network within the asset management industry
• Ability to influence and drive change across diverse teams
• Passion for leveraging technology to enhance sales and marketing efforts

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.