Graduate Program - COO Function

The rotational graduate role within the COO function is designed to build a strong foundation in control, governance and operational disciplines that underpin a private bank. Over the programme, you will rotate across two critical pillars of business services – Client Data Management and Product Management & Control – gaining end-to-end exposure to how client information, investment products and regulatory obligations are managed across the client lifecycle.

Rotation 1 - Client Data Management

In this rotation, you will support the integrity of client data held within the core banking system.

• Ensure client data in the core banking system (Avaloq) is accurate, up to date and compliant with regulations and group policies.

• Perform documentation reviews of client accounts for onboarding, periodic reviews and changes in circumstances, ensuring adherence to bank policies and regulatory requirements.

• Advise Front Office on documentation and client data queries, and follow up on outstanding documentation and updates.

• Analyse and update existing client data to identify and address data quality issues, taking corrective actions in collaboration with key functions.

• Provide regular progress reports to the Head of Client Data Management and support any ad hoc tasks as assigned by the Head of CDM or Head of Business Services.

Rotation 2 – Product Management & Control

In this rotation, you will become a key member of the team responsible for the end-to-end governance of investment products. This role ensures that all products offered to clients are properly assessed, approved and monitored throughout their lifecycle in compliance with regulatory requirements.

• Product due diligence: Conduct thorough due diligence on new products, assessing their features, risks and suitability for the target market.

• Suitability framework management: Maintain and enhance the bank's product suitability framework, ensuring that product risk ratings are accurate and consistently applied.

• Portfolio Management (PM) controls: Assess client suitability for the onboarding of new client mandates and review the effectiveness of PM controls.

• Investment marketing material: Review client-facing marketing materials prepared by Investment Services to ensure they meet regulatory requirements.

• Selling process review: Conduct reviews of the selling process and the trades of dealers and advisors to ensure client suitability and compliance with internal policies.

• Regulatory adherence: Act as the subject matter expert on regulations related to product sales and distribution, such as MiFID II, ensuring the bank's processes are compliant.

• Stakeholder collaboration: Work closely with investment counsellors, dealers, relationship managers and the risk management team to provide guidance on product governance matters and resolve any escalations.

• Bachelor’s degree (or higher) in a relevant field (e.g. Business, Finance, Economics, Data/IT or a related discipline), completed within the last 12 months

• Strong interest in banking operations, data management, controls and/or regulatory topics

• Good analytical and problem-solving skills, with a high attention to detail and accuracy

• Comfortable working with data and MS Office (especially Excel); any experience with databases or core banking systems is an advantage

• Strong communication skills, both written and verbal, with the ability to work effectively with different stakeholders

• Proactive, well-organised and able to take initiative in a structured environment

• Ability to work collaboratively in a team-oriented environment

• Very good command of English; additional languages are an advantage

• Eligibility to work in the country where the role is based

We are looking forward to receiving your online application.

For any further information please do not hesitate to contact us!

Human Resources