Global Supply Chain APAC HUB Business Process Expert (18-month Contract)

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Opportunity

The Global Supply Chain APAC HUB Business Process Expert /Aspire SME (Subject Matter Expert) for APAC GDC serves as the authoritative voice and primary liaison for the GDC APAC team, engaging directly with ASPIRE Core Workstream and Wave 6 Implementation Leads. This critical role is instrumental in the successful deployment of their designated functional area, overseeing a comprehensive range of activities from initial local Fit-Gap analysis through to cross-topic alignment, cutover, ramp-up, and demobilization. The BPE collaborates closely with functional contacts and leads to ensure the seamless delivery of the project scope. This is an 18-month contract with a high possibility of converting it to permanent headcount.

As the Global Supply Chain APAC HUB Business Process Expert, you're responsible for:

• Provide input to the central and local team on local business processes and practices as well as local IT landscape

• Describe current and future (relevant) processes and solution landscape and assess impact

• Design, align and manage adjustments of Interface with 3PL

• Participate in Local Fit Gap, ensuring implications of Template adoption are understood and participate in identifying change impacts

• Ensure that Template adoption is maximized and work with their peers to gain commitment and understanding

• Adapt legacy system for ASPIRE, i.e. contribute to change of legacy interfaced systems to ASPIRE

• Contribute to country questionnaire, system impact assessment, change impact assessment, data scoping, cleansing and migration including data enrichment and data migration dress rehearsal

• Actively participate in the extended network to articulate critical local business and reporting requirements

• Identify critical legal & regulatory requirements, business critical gaps not covered by the global solution and define workaround for business requirements that can not be integrated in the global solution (if applicable)

• Identify critical technical gaps (e.g. interfaces and reports) not covered by the global solution and define workaround for technical requirements that can not be integrated in the global solution (if applicable)

• Identify critical processual gaps of adjacent function (e.g. Finance and Quality) not covered by the global solution and define workaround for business requirements that cannot be integrated in the global solution (if applicable)

• Orchestrate Alignment for Supply Chain Requirements with adjacent function (e.g. Finance and Quality)

• Involve the respective SOP owner to update local SOPs where required

• Participate in relevant solution tests (SAT / UAT for local interfaces and reports), prepare and execute Day in a life simulation

• Act as local change agents (if appropriate: E.g. if there is no Main Functional Contact in the respective organization)

• Conduct role mapping, analyze and resolve SOD (Segregation Of Duties) issues (if appropriate: e.g. if there is no Main Functional Contact in the respective organization)

• Attend TTT (train the Trainer)  and coordinate and deliver local end user training together with Business and IT SMEs and localize training materials

• Actively support local pre-deployment and deployment project phases, especially transition and go-live, plan and track local close down and ramp up.

• Potentially be a Key/Super User for GDC APAC post implementation of ASPIRE

• ASPIRE Core Workstream Leads (Global)

• Regional / Local Deployment Team

• Global/Regional MFC Communities

• Implementation Lead/MFC

• APAC HUB 3PL

• Bachelor's degree in a relevant field (e.g., Information Technology, Supply Chain, Logistics).

• Minimum of 5+ years of progressive experience working within a global environment, preferably in the pharmaceutical industry, with excellent knowledge of regulatory requirements, particularly Good Supply Practices (GSP).

• Comprehensive functional and site-specific knowledge relevant to the supply chain operations, aligned with the specific functional area (e.g., Finance, Supply Chain, Manufacturing).

• Proven experience managing the function with SAP ERP and a deep understanding of current business processes and system landscapes.

• Demonstrated track record of successful delivery and execution in complex, cross-functional projects.

• Experience with the implementation of large-scale enterprise projects (e.g., ERP deployments) is highly desirable.

• Proven ability to work with senior-level partners in global workstreams within a matrixed environment, leading without direct authority across multiple stakeholders and managing several tasks concurrently.

Skills & Competencies:

• Leadership & Influence: Exceptional ability to lead without direct authority, influence stakeholders, and achieve results through collaboration across all organizational levels.

• Problem-Solving & Analytical Thinking: Superior problem-solving skills with the ability to rapidly analyze complex data, identify issues, and mitigate risks effectively.

• Communication & Presentation: Outstanding written and verbal communication skills, coupled with strong facilitation and presentation abilities. Fluent in English is essential.

• Business Process Management: Strong understanding and experience in analyzing, designing, optimizing, and documenting business processes, particularly in the context of ERP implementation and transformation.

• Change Agility: Willingness to stretch beyond comfort zones, rapidly learn new skills, and adapt to a fast-paced, evolving environment.

• Interpersonal & Cultural Acumen: Proven ability to build and maintain strong business relationships, with a keen awareness of cultural differences and their impact on communication and working styles.

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.