Functional Business Analyst
Key role in bridging the gap between business requirements and technical solutions. They focus on understanding and interpreting business needs and processes to translate them into functional specifications for IT and development teams.
Experience: 10 years
Job Mode: Full-time
Work Mode: On-site
Responsibilities:
Stakeholder Relationship Management
Acts as a trusted advisor for business for all new business demands requiring technology or operations enablement / solution
Prioritize business requests and co-create Business Roadmap with business segments
Supports Biz T&O Head and programme/project managers for project pipeline, pre-project planning activities, QR prioritization
Supports effective business change by building relationships with business leaders, technology and operational business partners
High Level Solutioning
Develop high-level solution to illustrate feasibility of achieving target business outcomes
Aligning high-level solution with organizational technology roadmap and strategy working in consultation with enterprise architecture and business technology services teams
Work effectively with the business users and internal technology teams to ensure all aspects of the business requirement is defined and analysed
Initiate the implementation plan for Group T&O projects. This will include all activities that the business needs to do to prepare for new operation process and technical components.
Change Implementation Planning & Management
Undertake scoping and evaluation of new initiatives. Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
Lead and collaborate with cross-functional and technical teams including business analysts, solution architect, business technology services teams, and testing teams to define/clarify requirements
Requirements
- Proven experience in business domain knowledge in CRS, PDPA/PII and/or Banking Risk Management
- Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives
- Hands-on resourceful team player. Must feel comfortable in data analysis, excel macros, and doing quick mock-ups in Excel as a data dashboard
- Should be able to work under minimal supervision and not lose sight of overall delivery
- Understanding of technology and operational processes across functions / departments in the bank/market.
- Familiar with change management processes and project management fundamentals
- Strategic forward-thinking approach to challenges with outstanding communications, influencing, negotiating and persuasion skills
- Passionate, diligent and resilient individual with ability to thrive in ambiguity
- Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
- Bachelor’s degree in engineering/ business/ finance or equivalent
About Encora
Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.
At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.
