Full Stack Engineer - GRC Platform (Public Sector)

• Configure and customise GRC modules on enterprise SaaS platforms (preferably ServiceNow), with particular focus on Integrated Risk Management (IRM) components including Risk Management, Policy and Compliance Management, and Audit Management
• Develop platform applications using native tools such as workflow designers, business rules, scripting frameworks, and user interface customisation tools
• Design and implement integrations with external systems using REST/SOAP APIs and platform-specific integration tools
• Create custom workflows and automated processes to streamline risk assessment and compliance activities
• Build dashboards, reports, and analytics to provide insights into risk posture and compliance status
• Perform platform administration including user management, access controls, and system maintenance
• Write clean, maintainable code and scripts for platform customisations and perform code reviews
• Develop unit tests and integration tests for platform customisations
• Tackle a wide variety of challenges across the platform and integration landscape
• Participate in regular tech-sharing sessions and team retrospectives
• You will also collaborate closely with the other members of the cross-functional team:
• Work with risk practice team to understand customer pain point & proposed solution, translate requirements into platform configurations, and continually prototype, test, and iterate
• Work with DevOps practitioners to manage deployment pipelines and release management, ensuring fast feedback loops and seamless deployments across environments
• Work with Product Owners and Business Analysts to craft user stories by providing technical analysis of platform capabilities and limitations

• Strong experience in enterprise SaaS platform development and configuration, preferably ServiceNow, with demonstrated expertise in at least one major GRC or business process module
• Hands-on experience with Integrated Risk Management (IRM) modules or similar risk management capabilities, including Risk Management, Policy and Compliance Management, or Audit Management
• Proficiency in platform development tools including workflow designers, business rules engines, scripting frameworks, and user interface customisation tools
• Experience with platform scripting using JavaScript or similar languages, and familiarity with platform-specific APIs and frameworks
• Knowledge of integration patterns and experience with REST/SOAP web services, data transformation, and system connectivity
• Understanding of platform administration including user management, security controls, and system configuration
• Strong understanding of programming fundamentals and software development best practices
• Good analytical and problem-solving skills with ability to troubleshoot complex platform configurations
• Keen sense of learning and self-discovery, particularly in staying current with platform updates and new features
• Team players with good communication skills and ability to explain technical concepts to non-technical stakeholders
• Experience building and deploying enterprise applications, preferably in a government or highly regulated environment
• Experience working within an Agile software development environment
• Experience in automated testing, including platform-specific testing frameworks
• Relevant platform experience (such as ServiceNow CSA, CAD, or module-specific certifications) are highly desirable
• Familiarity with ITIL processes and GRC frameworks is advantageous
• Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent professional experience

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