First VP, Convergence Services & Partnership, Innovation Group

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

Mission & Impact

Reporting to the Head of Innovation Strategy & Planning, the FVP serves as a senior team member within a high‑impact, SWAT‑style transformation unit responsible for solving UOB’s most complex cross‑functional challenges. The role leads deep diagnostic reviews across Business and Support Units, identifies structural root causes, and designs integrated, future‑ready services leveraging enterprise platforms, including AI/ML, data and analytics, workflow automation, integration/microservices, blockchain, tokenisation, and new capability-building services.

The FVP drives platform implementation, accelerates partner enablement, and ensures alignment with business strategy, technical readiness, and operational feasibility. The role also champions Innovation Academy programmes across the business units it supports.

This role advances UOB’s evolution into a network-platform organization, where products, channels, partners, data, and technology converge to deliver intelligent, interoperable, and scalable services that unlock new enterprise value and ecosystem growth.

Key Responsibilities

1. Drive Platform and Network Services Growth

• Develop platform and on‑demand service use cases with business units.
• Oversee strategic partner onboarding, ensuring platform reliability, performance, and scalability.
• Expand ecosystem connectivity and network‑service capabilities.

2. Operate as Part of a SWAT‑Style Convergence Delivery Model

• Deploy rapidly into priority problem areas with a structured engagement and triage model.
• Lead rigorous diagnostic cycles, root cause analysis, process mining, systems mapping, stakeholder interviews, and data‑driven assessments.
• Deliver end‑to‑end remediation from assessment to prototype to rollout within compressed timelines.

3. Build Reusable Enterprise Blueprints & Accelerators

• Transform recurring patterns into enterprise templates (reference architectures, process models, integration patterns, API/automation standards).
• Partner with technology and domain teams to industrialise reusable modules compliant with governance, risk, compliance, and audit requirements.
• Establish and maintain an organisational knowledge repository to scale best practices across markets.

4. Orchestrate Multi‑Domain Innovation Group Capabilities

• Integrate AI, Data, Blockchain, Automation, and Developer Platform capabilities to deliver converged solutions.
• Establish unified design principles that eliminate fragmentation across squads.
• Ensure all solutions align with enterprise governance, security, and risk frameworks.

5. Build and Operationalise Strategic Partnerships

• Develop and scale partnerships with fintechs and service providers.
• Implement structured onboarding, sandbox access, certification, data‑sharing, security assessments, commercial alignment.
• Co‑create partner roadmaps that extend the bank’s network‑service capabilities.

6. Incubate and Industrialise Emerging Technologies

• Lead experimentation cycles across AI, Data, and Blockchain.
• Mature successful prototypes into enterprise‑grade services with robust documentation, governance, SLAs, and adoption pathways.

7. Foster a Culture of Rapid Innovation & Modern Engineering

• Champion experimentation, systems thinking, and solution‑oriented engineering.
• Coach teams in problem discovery, prototyping, storyboarding, and iterative delivery.
• Partner with Innovation Academy and HR to uplift skills in design thinking, AI literacy, agile delivery, and modern engineering.

8. Shape Future‑State Processes and Value Models

• Define cross‑domain process flows, integration requirements, API/data standards, and interoperability structures.
• Develop value hypotheses tied to revenue, cost, risk, and experience outcomes, backed by baseline metrics.

9. Produce High‑Quality Enterprise Artefacts

• Convert workshop outputs into clear BRDs, process maps, user stories, business cases, and value scorecards.
• Ensure artefacts meet enterprise standards, are version‑controlled, and are ready for delivery handover.

10. Align Stakeholders and Drive Enterprise Execution

• Lead alignment forums across business, technology, risk, data, and governance stakeholders.
• Define ownership models, RACIs, guardrails, funding requirements, and delivery sequencing.
• Maintain execution momentum through structured governance, progress tracking, and transparent communication.

Qualifications

Core Experience

• 10+ years in technology, digital services, enterprise platforms, and large‑scale transformation.
• 5+ years leading high‑performing cross‑functional engineering/transformation teams in complex enterprise environments.
• Proven success in enterprise‑wide transformation involving multiple business units, regulators, and ecosystem partners.

Technical & Domain Expertise

• Strong foundation in APIs, microservices, integration architecture, and event‑driven design; able to architect secure, scalable, interoperable service layers.
• Working knowledge of AI, data, blockchain, interoperability frameworks, and regulatory considerations.
• Hands‑on proficiency in Python, Java, Go, or Node.js for prototyping and technology evaluation.

Leadership & Behavioural Competencies

• Strategic thinker skilled at translating objectives into actionable roadmaps.
• Clear and compelling communicator across executive, regulatory, and technical audiences.
• Influences without authority, resolves conflict, and drives alignment.
• Talent builder with a coaching mindset.
• Thrives in ambiguity; brings structure and clarity at speed.

Personal Attributes

• Systems thinker with strong analytical acuity.
• High integrity, disciplined execution, and a strong bias for action.
• Curious, adaptive, and committed to continuous learning.

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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