Financial Director

Description and Requirements
The Team You Will Join
Join the nation's largest non-medical carrier of group insurance, where your work will impact over 55,000 customers and cover more than 50 million employees and family members. As part of MetLife's Group Benefits team, you'll deliver innovative benefits solutions - life, disability, dental, vision, and voluntary benefits - tailored to today's employers and workforces. Collaborate with customers, brokers, and partners to expand our offerings and reimagine digital experiences. Join us and be part of an organization committed to supporting customers when they need us most.
The Opportunity
This position is a Regional Markets Financial Director (FD) reporting to the Vice President of Billing, Eligibility and Group Operations for our Regional Markets client block of business. The position will work closely with the VP to develop and implement strategies to ensure revenue, earnings, customer, and financial goals are met. The position will lead projects and initiatives across the organization in a highly effective and efficient manner. The position will collaborate with all organizations that impact financial services to ensure alignment of goals and responsibilities.
Key Responsibilities

• Lead a team of Financial Managers overseeing billing, financial analysis, reporting, and performance across Regional Market customers
• Partner with Sales and Client Services to meet customer expectations and drive performance, acting as an escalation point for key stakeholders
• Own financial reporting and forecasting, including revenue projections, earnings analysis, executive summaries, and board reporting
• Drive process improvements, change initiatives, and audit/compliance adherence while enhancing efficiency through data and trend analysis
• Build strong cross-functional relationships, oversee year-end reporting, approve key financial requests, and ensure high-quality customer and team outcomes

Required Qualifications

• Bachelor's degree (or equivalent experience) with 10+ years of financial/billing expertise and large team leadership experience
• Strong understanding of financial operations, employee benefits, and ability to manage complex, technical financial tasks
• Proven ability to streamline processes, navigate ambiguity, and work independently with a growth mindset
• Excellent communication, presentation, and interpersonal skills, including experience with senior executives
• Strong relationship builder who fosters collaboration and teamwork

Preferred Qualifications

• Self-motivated professional with strong ability to manage priorities, adapt quickly, and work independently
• Demonstrates deep business and product knowledge, with the ability to communicate complex concepts clearly and align client needs with company capabilities
• Collaborative and proactive leader who drives change, delivers solutions, supports training, and develops talent

The expected salary range for this position is $110,000 - $150,000 . This role may also be eligible for annual short-term incentive compensation and stock-based long-term incentives. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.