Supports Finance transformation by identifying and evaluating AI, digital, automation, and analytics opportunities. Gathers business requirements, maps current and future processes, facilitates workshops, supports pilots, and documents recommendations. Develops user guides, prompts, training materials, and adoption initiatives for Microsoft 365 Copilot and other approved tools. Collaborates with Finance users, Technology, Data Office, and vendors to improve efficiency, controls, productivity, and data-driven decision-making.
Bank of Singapore opens doors to new opportunities.
At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today!
Be part of the Finance team driving transformation in identifying, evaluating and implementing practical AI, data, digital and automation initiatives across Finance. The role will report to the Head of Finance Change Management and collaborate with Finance users, Technology teams, Data Office and external vendors to improve operational efficiency, strengthen user productivity and support data-driven decision-making.
AI and digital initiatives
- Assist in identifying Finance activities and business problems that may be addressed through tools such as generative AI, Microsoft 365 Copilot, workflow automation, digital tools or analytics.
- Research and conduct structured assessments of relevant AI and digital solutions, including their expected benefits, feasibility, limitations and implementation considerations.
- Support proofs of concept and initiate pilot implementations for new solutions, document outcomes and recommendations for management consideration.
- Maintain a register of Finance AI and digital use cases, including status, owners, dependencies and expected benefits.
Business analysis and process improvement
- Gather, analyse and document business requirements, user stories, process flows and acceptance criteria.
- Document current-state and future-state Finance processes and identify manual activities, duplicated effort, control gaps and opportunities for simplification or automation.
- Facilitate working sessions with Finance users and support the implementation of agreed process and workflow improvements.
- Focus on practical improvement opportunities across areas such as financial and management reporting, reconciliations, regulatory reporting, month-end activities, expense management and Finance testing.
AI adoption and user enablement
- Support responsible adoption of Microsoft 365 Copilot and other approved AI tools across Finance.
- Develop practical user guides, reusable prompts, demonstration materials and training content for Finance users.
- Coordinate sharing sessions, use-case clinics and feedback collection, and assist in monitoring adoption and usage trends.
- Act as a Finance AI and digital champion while reinforcing applicable confidentiality, data protection and responsible-use requirements.
Requirements:
Academic background and professional qualifications
- Bachelor’s degree in Finance, Accounting, Business, Information Systems, Data Analytics, Computer Science, Engineering or a related discipline.
- Relevant certifications in business analysis, process improvement, Power BI, Power Platform, data analytics or AI are advantageous.
Professional experience
- Approximately 4 to 6 years of relevant experience in financial services, participating in Finance transformation, business analysis or technology-enabled change.
- Experience in business-analysis, process-mapping, workshop-facilitation and documentation.
- Knowledge in Finance processes such as reporting, reconciliations, controls, planning, forecasting, regulatory reporting, product accounting or cost management is preferred.
- Experience supporting digital, automation, analytics or AI initiatives from use-case assessment through testing and implementation is advantageous.
- Ability to translate analysis into clear recommendations, management presentations and actionable delivery requirements.
Personal qualities
- Curious and willing to learn new technologies, with a practical and continuous-improvement mindset.
- Self-motivated and organised, with strong follow-through and the ability to manage multiple priorities.
- Strong communicator and collaborative team player who can work effectively with cross functional stakeholders.
- Comfortable working with ambiguity while seeking guidance and escalating material risks or decisions appropriately.
- Attentive to detail and committed to data confidentiality, control discipline and delivery quality.
OCBC Bank Singapore, Singapore, SGP Office
Singapore, Singapore
OCBC Bank Singapore Office
Singapore
OCBC Bank Singapore Office
Singapore
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