Field Engineer - Data & Insights

Our Company
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Creativity for All

Adobe is a place where exceptional people work – don’t just take our word for it, our employees have recently voted us #2 on the Great Place to Work list for the 10th consecutive year!

We’re proud to offer market leading employee benefits crafted to suit your lifestyle. Some of the phenomenal benefits include health insurance, global days off, wellness fund, market-leading parental leave, access to our Employee Stock Purchase Program and programs crafted to help continue to build your career.

We also proudly empower our employees to get involved with corporate social responsibility and offer a broad range of chances to create a bigger impact through philanthropy, employee, and community engagement.

We know that people are the differentiator in our business, and that's why we want to meet you.

The Opportunity

The Field Engineer position is a client-facing role passionate about helping clients to realize and quantify value driven by our Adobe solutions. This position will require technical knowledge across Adobe products and in-depth strategic and analytical skills. Field Engineers will work to capture and understand their client’s unique business objectives, provide advice, both technical and strategic, on how best to meet their needs using one or more Adobe solution. Based in Singapore, there will be a focus on the SEA clients, but the role will span the APAC region and the individual will work collaboratively with the D&I Solution Team.

What You'll Do

• Gain an in-depth knowledge of a client’s technical environment, business objectives, goals and challenges in order to provide the best advice needed to drive customer success, value and return on investment by driving use cases with Adobe solutions.
• Effectively analyze complex project issues, identify the possible solution options, and facilitate the presentation and review of the recommended solution.
• Efficiently multi-task, working across multiple client engagements at the same time as well as drive meaningful key internal initiatives.
• Actively maintain the highest level of technical expertise by knowing the latest Adobe technologies through internally and externally available learning opportunities and self-study.
• Collaborate and work as a team with the other Ultimate Success resources on assigned accounts.

What you need to succeed

• Demonstrated proficiency in integration technologies and techniques across the Adobe Data & Insights solutions with 7+ years of direct client experience.
• A deep technical knowledge Adobe Data & Insights Solutions – mainly AEP & Apps, but experience across other D&I solutions such as Analytics, Target, Audience Manager will be useful. Be familiar with core data concepts, data schemas and understand privacy / security concerns.
• Strong exec presence and influencing skills.
• The capacity to understand business requirements and translate them into architecture, design and development activities for our most complex Web based solutions.
• Experience articulating technical solutions and how they can tackle client business problems to technical and non-technical audiences.
• The ability to adapt to and work optimally with a variety of clients and partners in challenging situations, employing strong facilitation skills while establishing credibility and trust quickly.
• Be self-motivated, adaptable, professional and a champion of customer success!
• Demonstrate excellent verbal and written communication skills.

Adobe for All

Adobe strives to build an environment where our employees can do their best work and drive their career growth and development based on their personal goals. From fair-pay practices to Employee Networks and programs designed to make everyone feel included, we're committed to encouraging a diverse and inclusive work environment for all.

Take the plunge and jump in

Loving what you have read and keen to jump in? Thinking you might not have all the skills we are looking for; just take the plunge and apply - we know that by bringing together a diverse group of people, we become so much better together. We'd love to see where we can help drive Creativity for All together.

Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
 

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [email protected] or call (408) 536-3015.

Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.