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Sartorius

Field Application Specialist BT

Posted 4 Days Ago
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Singapore
Mid level
Singapore
Mid level
The Field Application Specialist at Sartorius will leverage expertise in Bioreactor Technologies to support customers throughout their process, ensuring successful product design and implementation. Responsibilities include technical qualification of sales opportunities, product demonstrations, initial product installations, troubleshooting customer processes, and supporting marketing initiatives.
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At Sartorius, our mission is to empower scientists and engineers to simplify and accelerate progress in life sciences and bioprocessing, enabling the development of new and better therapies and more affordable medicine.

As an Application professional, you will leverage your product expertise, application knowledge, and technical support skills in Bioreactor Technologies to guide our customers through each step of their process. Your role will be pivotal in ensuring the successful design, validation, and implementation of our products.

Main Responsibilities & Tasks:

    • Collaborate with Sales to provide product presentations, demonstrations, and application studies for existing products. 
    • Work closely with Product Management to test and demonstrate new products through beta sites.
    • Lead the technical response, including technical qualification of sales opportunities and User Requirement Specifications (URS) review. Generate application trials to design optimized products that meet application requirements.
    • Support the first product installation and initial start-up for customers, ensuring comprehensive training and support.
    • Collaborate with the Quality Department to troubleshoot and analyze customer processes, aiding in the investigation and resolution of quality complaints.
    • Support regional marketing initiatives.
    • Conduct competitive analysis and share insights with the Application Specialist Team and Product Management to inform strategic decisions.

    Qualifications & Skills:

    • Graduate in biological sciences, biotechnology, or engineering
    • At least 3 years of relevant experience in Biopharma industry
    • Strong product and application knowledge
    • Ability to effectively interface with product, project, and division management, and interact at various levels including sales, technical experts, and end-users
    • Excellent communication and presentation skills
    • Fluent in English; proficiency in additional local languages is a plus
    • Proficient in Windows-based software packages including Word, Excel, PowerPoint, and Outlook

    About Sartorius 

    Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. 

    We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.

    Join our global team and become part of the solution. We are looking forward to receiving your application. 
    www.sartorius.com/careers

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