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nVent

Field Application Engineer

Posted Yesterday
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In-Office
Singapore
Mid level
In-Office
Singapore
Mid level
The Field Application Engineer provides technical support for product applications, prepares quotes, conducts training, and identifies product improvement opportunities, ensuring customer satisfaction and alignment with market needs.
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We’re looking for people who put their innovation to work to advance our success – and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.

We’re looking for people who put their innovation to work to advance our success – and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.

KEY ROLE RESPONSIBILITIES
Main responsibilities include but are not limited to the following:
•    Act as a domain authority for Schroff products, including their application, for nVent functions such as Sales, Product Management, Operations, etc.
•    Provide first line product support by providing help to customers and colleagues using Schroff products and services
•    Provide technical application assistance to identify modified and engineered products based on customer specification and application requirements.
•    Prepare and submit quotations & proposal of non-standard products using internal CPQ and ERP systems.
•    Conduct product training to customers and train distributors on quoting tools.
•    Prepare compliance documents against customer specifications.
•    Handle strategic projects for product improvements, cost reduction, product consolidation and new product development.
•    Review training literature for technical accuracy including installation guides and procedures, operations manuals, online learning.
•    Represent nVent in industry codes and standards committees.
•    Provide market specific intelligence and feedback on products and services to the commercial teams. Assist commercial teams with voice of customer (VOC) visits.
•    Plan activities together with Sales Leader.
•    Identify project in closing phase with sales team and provide vital technical support.
•    Reports relevant situations, developments, and occurrences to the outstanding and advises about upcoming decisions needing approval.
•    May be required to perform additional duties as assigned.

QUALIFICATIONS AND EXPERIENCE
•    University Degree or equivalent experience in Electrical / Electronic / Mechanical Engineering
•    2-3 years Manufacturing/Technical experience in a professional target driven business 
•    Worked for an international company. Those with working experience in local sales offices of US/European MNCs would be an added advantage
•    Previously worked in teams and a good teammate
•    Application Engineering / Manufacturing Engineering
•    Good solid understanding of AutoCAD

PREFERRED SKILLS
•    Very strong engineering background, preferably manufacturing or design
•    Demonstrated problem solving and sophisticated analytical skills
•    Experience in Data center/ Railway/ Telecommunication industry will be a bonus
•    Excellent interpersonal and communication skills
•    Must have strong customer orientation
•    Good time management skills
•    Strong teammate with positive demeanor

COMPETENCIES
•    Candidate must have a cheerful personality, able to take initiatives on their own, a good demeanor, clean working track record with high integrity should possess an integrative leadership style and have equitable approach including directional instruction when required and be a great teammate
•    Self-motivated & independent, be  prepared to challenge the market and have a Can Do and Will Do demeanor
•    Customer service oriented
•    Problem solver
•    Negotiation and cost optimization skills
•    Fast learner
•    Goals and results oriented
•    Communication and presentation skills
•    Excellent teammate with positive demeanor
•    Self-motivated
•    Business sense
•    Able to work under pressure
•    Must have outstanding verbal and written communication skills with a professional presence 
 

WE HAVE:

  • A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day

    • nVent is a leading global provider of electrical connection and protection solutions. We believe our inventive electrical solutions enable safer systems and ensure a more secure world. We design, manufacture, market, install and service high performance products and solutions that connect and protect some of the world's most sensitive equipment, buildings and critical processes. We offer a comprehensive range of systems protection and electrical connections solutions across industry-leading brands that are recognized globally for quality, reliability and innovation.

    • Our principal office is in London and our management office in the United States is in Minneapolis. Our robust portfolio of leading electrical product brands dates back more than 100 years and includes nVent CADDY, ERICO, HOFFMAN, ILSCO, SCHROFF and TRACHTE. Learn more at www.nvent.com.

  • Commitment to strengthen communities where our employees live and work

    • We encourage and support the philanthropic activities of our employees worldwide

    • Through our nVent in Action matching program, we provide funds to nonprofit and educational organizations where our employees volunteer or donate money

  • Core values that shape our culture and drive us to deliver the best for our employees and our customers. We’re known for being:

    • Innovative & adaptable

    • Dedicated to absolute integrity

    • Focused on the customer first

    • Respectful and team oriented

    • Optimistic and energizing

    • Accountable for performance

  • Benefits to support the lives of our employees

At nVent, we connect and protect our customers with inventive electrical solutions. People are our most valuable asset. Inclusion and diversity means that we celebrate and encourage each other’s authenticity because we understand that uniqueness sparks growth.

Top Skills

Autocad
Cpq
Electrical Engineering
Erp

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