Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
- Ensure Quality Assessment for New Business and Alteration Underwriters are done based on Underwriting Standard Operational Procedure or Underwriting Manual Guidelines and well documented
- Ensure that Quality Assessment Tracking report are completed for each user and meet the target
- Ensure the exam time and cases are ready for all underwriters' level and set up timely for new business underwriters annually
- Perform Process Analysis for Underwriting Quality assessment Result and exam result to monitor summary of comment, Performance score and classification
- Provide quarterly performance report to share with Managers
- Provide Final report on presentation and prepare & provide QA Underwriting reports
- Ensure all the assessment result and feedback to be filled on time
- Ensure Monthly Quality Assessment Result is quarterly sent for Audit Purpose
- Ensure all report needed by internal and/or external is delivered within the agreed time and meet the requirements
- Handle the monthly compliance checklist report & ensure Internal Incident Report
- Ensure others audit and compliance finding report are recorded well and follow up properly
- Do back up underwriting process
- Analyze breaching limit report properly
- Monitor team by having productivity, errors and turn-around time report
- In difficult cases where problems are unsolved by team, ensure quick and justifiable solution is given
Job Qualifications:
- Minimum 2-3 years' experience in New Business/underwriting in life insurance industry
- Has the experience in as Underwriter in the past, has the min. 2 years' experience as QA for Underwriting
- Bachelor's degree from any disciplines
- Having good business process sense & good sense of risk selection
- Sufficient IT and IT related knowledge
- Good problem-solving skill
- Action-oriented and customer oriented
- Good command in English
- Computer literate: word, Excel, Visio and Power Point applications
- Holding AAJI or FLMI certificates
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
