The Executive, Compliance role involves conducting reviews, ensuring compliance standards, training reviewers, and collaborating with stakeholders to improve processes.
ABOUT THE ROLE:
KEY RESPONSIBILITIES INCLUDE:
REQUIREMENTS:
At Income, we believe that strong governance is the heart of any successful business. As an insurance company, it is of utmost importance for us to maintain a legal and ethical standing in the eyes of the public and our policyholders. The role will have the opportunity to work with different stakeholders to propose improvements for gaps identified during reviews and propose follow-up actions to close the gap.
KEY RESPONSIBILITIES INCLUDE:
- Conduct Enhanced Monitoring (EM) review for representatives under EM. Perform end-to-end quality checks, including following up with relevant Business Units on service recovery.
- Ensure sample sizes for reviews meets the required standards and is tracked accurately.
- Spot compliance gaps or errors during reviews and propose actions to close the gap.
- Provide training for new and existing reviewers to ensure the team remains on evolving standards.
- Prepares information and/or documents for management and regulatory reporting.
- Work with respective stakeholders to develop tools to improve efficiency of the review process.
- Undertake any work (e.g., projects) assigned from time to time.
REQUIREMENTS:
- At least a Bachelor's degree or above.
- Any professional qualification will be an added advantage.
- At least 2 years of experience in Compliance related work in insurance industry or enforcement agencies.
- Must be proficient in MS Office and applications.
- Possess excellent communication skills
- Has a strong analytical mind with good problem-solving skills.
- Has a self-motivated personality and is able to work well in a team.
- Resourceful and adaptable to changes.
Income Insurance Singapore, Singapore, SGP Office
75 Bras Basah Road, Singapore, Singapore, Singapore, 189557
Income Insurance Singapore Office
Singapore
Income Insurance Singapore, Singapore, SGP Office
1 Paya Lebar Link, #07-01 PLQ 1 Paya Lebar Quarter, Singapore, Singapore, Singapore, 408533
Income Insurance Singapore, Singapore, SGP Office
2 Tampines Central 6, #01-01 NTUC Income Tampines Point, Singapore, Singapore, Singapore, 529483
Similar Jobs
Insurance
Conduct enhanced monitoring and quality reviews for insurance representatives, identify compliance gaps, coordinate service recovery, and recommend corrective actions. Track review sample sizes, prepare management and regulatory reports, train reviewers on evolving standards, and help develop tools to improve review efficiency. The role also supports assigned projects and requires collaboration with business stakeholders, strong analytical and communication skills, and proficiency in Microsoft Office.
Top Skills:
MS Office
Insurance
Reviews and oversees investment-linked policy products for regulatory, internal policy, and governance compliance. Provides independent compliance assessments for product launches and changes, reviews customer disclosures and marketing materials, monitors regulatory developments, evaluates investment operational risks and controls, supports framework enhancements, contributes to strategic ILP projects, and handles regulatory reporting. Requires finance-related education, ILP product compliance experience, MAS regulatory knowledge, strong communication, analytical ability, and stakeholder engagement skills.
One Month Ago
Insurance
Lead market conduct and sales assurance activities: maintain Balanced Scorecard populations and systems, develop analytics to detect misconduct and sales quality issues, conduct reviews, monitor findings and remediation, prepare management and regulatory reports, support audits/inspections, and collaborate with IT for system enhancements.
What you need to know about the Singapore Tech Scene
The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.
