Events Lead

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Event Management & Stakeholder Communication

• Track all event requests from initiation through completion, maintaining detailed records and status updates

• Liaise with stakeholders throughout the event lifecycle, providing timely updates on critical milestones

• Provide regular client updates on event progress, changes, and deliverables

• Coordinate with all parties (internal and external) to ensure successful event delivery

• Manage event timelines with clear accountability and milestone tracking

Event Execution & Operations

• Support on-site events, conferences, promotions, functions, and briefings ensuring exceptional visitor experience

• Deliver end-to-end event support from pre-event planning through post-event analysis

• Supervise event setup and breakdown operations with attention to quality standards

• Monitor event progress and implement swift resolution for emerging challenges

• Ensure event locations are properly prepared and restored to pre-event condition

Procurement & Vendor Management

• Execute procurement activities for events

• Maintain high-performing vendor partnerships ensuring adherence to service level agreements

• Coordinate logistics for equipment, supplies, and resources to maximize efficiency and cost-effectiveness

Audio Visual Coordination

• Ensure all AV equipment is operational and ready for use prior to event commencement

• Collaborate with AV support teams to validate functionality of all technical equipment

• Conduct pre-event AV testing to prevent technical disruptions during events

• Coordinate A/V resources and establish backup solutions and contingency protocols

Stakeholder & Resource Coordination

• Ensure essential standby support personnel are on-site during events

• Facilitate collaboration with facilities management, security, catering, and service provider teams

• Serve as central communication hub for all parties involved in event delivery

• Optimize staffing deployment including after-hours and weekend event support

Account Management Support

• Support the Account Lead on client account management including reports and presentations for events

• Contribute to client-facing materials and documentation development

• Participate in account strategy discussions and relationship optimization activities

• Provide event-related insights to drive account growth and retention

Process Development & Reporting

• Create and implement processes for event management and operational activities

• Develop standard operating procedures for event management delivery

• Utilize dashboards and reporting tools to provide data-driven insights on performance metrics

• Generate regular performance reports tracking KPIs and service delivery excellence

• Analyze data to identify improvement opportunities and strategic recommendations

Compliance & Risk Management

• Ensure compliance with client security protocols and banking environment requirements

• Coordinate with Emergency Response Teams and safety personnel for risk management

• Conduct risk assessments for event activities and implement mitigation strategies

• Ensure events meet all regulatory and compliance requirements

Additional Responsibilities

• Undertake ad hoc duties as assigned by management

• Support special projects and initiatives enhancing service delivery

• Provide backup support for team members ensuring operational continuity

Required Skills & Qualifications

Technical Skills

• Proven experience in event planning, coordination, and execution

• Strong project management skills managing multiple events simultaneously

• Understanding of AV systems and technical requirements for corporate events

• Experience in vendor management

• Basic proficiency with dashboard reporting systems and data analytics tools

Professional Skills

• Excellent communication and interpersonal skills

• Strong organizational and time management abilities

• Professional demeanor appropriate for corporate banking environment

• Problem-solving skills with ability to implement effective solutions

• Attention to detail ensuring events meet client standards

Leadership & Coordination

• Ability to coordinate diverse stakeholder groups and service providers

• Experience in vendor management and contract oversight

• Capability to work under pressure and adapt to changing requirements

• Strong negotiation and relationship management skills

• Account management support experience preferred

Working Conditions

• Standard business hours with flexibility based on event requirements

• Weekend and holiday availability for special events as needed

• Professional standards required for banking environment with security and confidentiality requirements

• Flexibility for events outside normal business hours

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.