Equity Derivatives Sales Support - Analyst / Associate

Job Description
Are you looking for a team which drives growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience? You have found the right team.
As an Equity Derivatives Sales Support Associate/Analyst within our dynamic team, you will be responsible for providing exceptional client services and interacting with external clients daily. Your role will involve overseeing and controlling post-trade activities related to our sales activities across a diverse range of clients, including corporate clients, institutional investors, hedge funds, asset managers, and wealth management offices. If you possess intellectual curiosity and a passion for client servicing, you could be an ideal fit for our team.
Job responsibilities

• Provide client services on queries related to any post trade activities including new trades issuances, lifecycle events, etc. to a variety of clients across corporate clients, institutional investors, hedge funds, asset managers and wealth management clients
• Ensure client queries are addressed timely and appropriately
• Work closely with other Operations functions and infrastructure groups to support a 'one team approach'
• Ensure all controls are diligently performed, completed, and signed-off on a timely basis
• Ensure regulatory obligations are fulfilled and participate to changes with regulation
• Collaborate with Sales, trading and business management to any new business opportunities and help designing controls and process
• Participate and contribute to the various strategic initiatives; keep improving and evolving processes and business architecture
• Build an in-depth understanding of all trading structures from both a financial and operational perspective

Required qualifications, capabilities, and skills

• Minimum of 2 years experience in a middle office function supporting relevant role relating to Equity Derivatives.
• Strong proficiency with MS Office and the ability to pick up complex systems architecture easily.
• Strong Product knowledge on Equity Derivative Products, in particular - OTC Options, Equity Swaps, Accumulators / Decumulators, Retail Structured Products - FCN, ELN, etc.
• Knowledge of the front to back Operations process (including the key elements such as confirmations, settlements, regulatory reporting) and facilitate issue resolution across teams
• Understand the key elements of other infrastructure groups (i.e. Finance, Market risk, Credit risk, Operational risk, Legal, Collateral etc.) and recognize the impact of the actions of the Trade support team on these areas
• Exceptional attention to detail
• Strong communication and interpersonal skills
• Ability to provide exceptional client services and problem solving
• Positive attitude; solid business acumen; strong level of professionalism
• Excellent organizational skills and the ability to multi-task in a high-pressure environment to ensure tasks are dealt with appropriately within timely manner; maintaining a high level of client service, while at all times adhering to controls and policies of the business.
• Great team player able to work in a pressurized and evolving environment

Preferred qualifications, capabilities, and skills

• Knowledge of VBA / SQL and experience with digital tools such as Xceptor, Alteryx, Tableau, Robotics, etc. would be an asset

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.