Enterprise Systems Consultant

About Bitdeer:

Bitdeer is a world-leading technology company for Bitcoin mining and AI cloud.
Bitdeer is committed to providing comprehensive Bitcoin mining solutions for its customers. Apart from designing industry-leading ASIC chips and manufacturing mining rigs, the Group handles complex processes involved in computing across the value chain. This includes equipment procurement, transport logistics, datacenter design and construction, equipment management, and network and facility operations. Bitdeer also offers advanced cloud capabilities to customers with a high demand for artificial intelligence.
Headquartered in Singapore, Bitdeer operates globally with a diversified 3 GW energy portfolio, and deploys Bitcoin mining and HPC datacenters in the United States, Bhutan, Norway, Canada, Malaysia, and Ethiopia.

What you will be responsible for:

• Business Systems Implementation & Support
  • Support daily operation and configuration of enterprise business systems, including workflow, approval processes, forms, roles, and permissions
  • Receive, clarify, and manage system-related requests and issues from business users, ensuring timely follow-up and resolution
  • Assist in new workflow or system implementation activities, including requirement clarification, system configuration, testing, and go-live support
  • Perform basic system customization or technical tasks (e.g. configuration, scripting, workflow logic) to fulfill business requirements, where applicable
• Business Communication & Coordination
  • Serve as a primary point of contact for business users on system-related matters
  • Gather, analyze, and document business requirements in a clear and structured manner
  • Coordinate with internal stakeholders, system owners, and vendors (if applicable) to ensure requests and issues are properly tracked and resolved
  • Support continuous improvement by identifying opportunities to enhance system usability and business processes

How you will stand out:

• Must-have
  • Bachelor’s degree in Computer Science, Information Systems, Business IT, or a related discipline
  • 5 years of experience in enterprise systems, business applications, or process-related roles; candidates with strong learning ability and relevant exposure are also encouraged to apply
  • Strong sense of ownership and responsibility, with the ability to follow through on tasks and issues
  • Willingness to learn, adapt and grow in a dynamic business environment
  • Good communication skills and patience when working with business stakeholders
  • Ability to manage multiple tasks with appropriate guidance and prioritization
• Nice-to-have
  • Has experience or exposure to enterprise business systems such as workflow, approval, CRM, ERP, HR, or finance platform
  • Hs experience supporting or participating in system implementation, configuration, or business process improvement initiatives
  • Basic understanding of common business processes (e.g. expense management, approvals, onboarding, procurement)

What you will experience working with us:

• A culture that values authenticity and diversity of thoughts and backgrounds;
• An inclusive and respectable environment with open workspaces and exciting start-up spirit;
• Fast-growing company with the chance to network with industrial pioneers and enthusiasts;
• Ability to contribute directly and make an impact on the future of the digital asset industry;
• Involvement in new projects, developing processes/systems;
• Personal accountability, autonomy, fast growth, and learning opportunities;
• Attractive welfare benefits and developmental opportunities such as training and mentoring.

--------------------------------------------------------------------

Bitdeer is committed to providing equal employment opportunities in accordance with country, state, and local laws. Bitdeer does not discriminate against employees or applicants based on conditions such as race, colour, gender identity and/or expression, sexual orientation, marital and/or parental status, religion, political opinion, nationality, ethnic background or social origin, social status, disability, age, indigenous status, and union.