Primarily responsible for driving effective Corrective Action plan for Quality Department
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Facilitate sample analysis of returned products from customers, to apply problem solving skills to identify causes of field failure and customer dissatisfaction
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Co-ordinate technical analysis by cross-functional team and communicate to customers
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Support Quality Engineer in product launch and line sustaining
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Work with cross-functional teams to resolve operational quality issues
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SPC trend, analyze and monitor key performance indicators, suggest improvements, and escalate to supervisor/ management as necessary
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Prepare FTQ reports and scrap reports
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Drive and communicate CAPA for 8D reports for internal and external
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Support Quality Improvement projects
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Support PPAP submission
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Support Q-Plan development and planning
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Support Internal and External audit (ISO/IATF 16949, customer audit)
Internal Use Only: Indirect Hourly
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