As Engagement Manager, you will manage client accounts, ensuring profitability and successful delivery of AI solutions through strategic relationships and governance frameworks. Responsibilities include driving business growth, managing P&L, and coaching teams to deliver impactful results.
About OnebyZero
OnebyZero is a next-generation Data and AI consulting company, headquartered in Singapore and driving impact across APAC. As an AWS-exclusive partner, we help enterprises modernize data, transform with AI, and apply Generative AI in ways that deliver real business results.
Our vision is simple while at the same time ambitious: to make AI adoption both impactful and human-centered. We collaborate with leading enterprises in banking, telecommunications, retail, and other industries to help them unlock tangible value from their data and AI initiatives. By combining deep industry expertise, trusted partnerships, and a relentless focus on outcomes, OnebyZero empowers organizations to go beyond pilots and achieve lasting, scaled impact
Role Overview: Engagement Manager
As an Engagement Manager at OneByZero, you will own the end-to-end success and profitability of one or more strategic client accounts. Acting as the single-threaded leader, you will translate client business objectives into well-governed delivery leveraging OBZ’s GenAI Factory, Agentic AI, and Data Platform offerings on AWS.
This role sits at the intersection of strategy, delivery, and growth — requiring you to engage senior stakeholders, shape commercials, and ensure delivery excellence across squads. You will orchestrate pre-sales through production-scale programs, balancing business value realization with commercial predictability and compliance rigor.
The ideal candidate thrives in complex client environments, combines commercial acumen with delivery discipline, and can confidently bridge CxO-level business conversations with technology execution.
What You'll Do & The Impact You'll Have
As an Engagement Manager at OneByZero, you will own the end-to-end success and profitability of our most strategic client accounts. Acting as the single-threaded leader, you will:
- Be the Trusted Partner – Build executive-level relationships, navigate complex organizations, and ensure alignment on value delivery and transformation goals.
- Drive Business Growth – Translate OBZ’s GenAI Factory, Agentic AI, and Data Platform capabilities into compelling business outcomes that expand client budgets and sponsorship.
- Ensure Predictable Delivery – Govern multi-squad programs from discovery to hypercare with rigor, discipline, and security/compliance at the core.
- Own the Numbers – Manage account-level P&L, driving revenue, margin, and collections with transparency and precision.
- Shape the Future of AI/ML at Scale – Orchestrate pilots-to-production journeys on AWS, embedding best practices for cost, security, and evaluation guardrails.
- Build High-Performing Teams – Scale and coach cross-functional squads, fostering a culture of accountability, innovation, and measurable impact.
Requirements
What You'll Bring to the Table
Must-Have Skills:
- Client Leadership & Stakeholder Management: Proven ability to engage senior client executives, run QBRs, align roadmaps, and manage escalations across complex organizations.
- Account P&L Ownership: 3–5+ years of experience owning revenue, gross margin, forecasting, invoicing/collections, and profitability levers at account level.
- Delivery Governance: Hands-on experience with gated delivery frameworks, RAIDs, SteerCos, quality gates, change control, and SDLC best practices (CI/CD, IaC, evaluation guardrails).
- Solution Fluency (High-Level): Understanding of GenAI (RAG/Graph-RAG, guardrails, evals), Data Platforms (ETL, catalog/lineage, Iceberg/Delta, Redshift), and AWS (S3, Lambda, Bedrock, SageMaker, EKS, IAM).
- Growth Leadership: Track record of expanding client relationships, leading pursuits, building value cases, and shaping proposals/SOWs.
Risk, Compliance & Quality: Skilled in regulatory alignment (data privacy, model governance, masking/consent), maintaining risk registers, and enforcing delivery excellence. - People & Culture: Experience coaching PMs/EMs/Tech Leads, scaling multi-squad delivery models, and embedding high-accountability team practices.
- Commercial Acumen: Strong command over pricing models (T&M, squad-based), change orders, contract mechanics (MSA/SOW/WO), and negotiation with client procurement/legal.
- Experience: 8–15 years in consulting, SI, or product-led services with at least 3–5 years of account-level P&L accountability.
- Education: Bachelor’s degree in Engineering or MBA (both preferred).
Nice-to-Have Skills:
- Deep hands-on experience with GenAI orchestration frameworks (Bedrock Agents, MCPs, tool integrations).
- Familiarity with modern data stack tooling (DBT, Glue, Lake Formation, Apache Airflow).
- Multi-hyperscaler awareness (Azure, GCP) beyond AWS.
- Prior experience working across ASEAN & Australia markets with cross-cultural delivery.
- Exposure to regulatory frameworks (APRA, MAS TRM, PDPA, GDPR) in data/AI programs.
- Thought leadership: whitepapers, conference presentations, or industry panels.
- Track record of shaping strategic GTM offerings in GenAI, Data, or Cloud consulting.
Benefits
What We Bring to the Table
- Impact-First Culture: Your work directly contributes to real-world AI solutions and business outcomes.
- Professional Growth: Continuous learning opportunities, mentorship from industry leaders, and a clear path for career development.
- Competitive Compensation: Market-leading salary, benefits, and incentives.
- Dynamic Team Environment: Collaborate with a high-performing team that values curiosity, integrity, and ownership.
- Global Exposure: Opportunities for international travel.
OnebyZero is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees
OneByZero Singapore Office
Similar Jobs
AdTech • Marketing Tech
The Media Solutions Engagement Manager will lead programmatic strategy and client engagement, oversee campaign execution, and mentor junior team members while fostering collaborative relationships with agencies and clients.
Top Skills:
AppnexusCampaign ManagerDisplay & Video 360Google AnalyticsThe Trade Desk
Fintech • Software
The Customer Engagement Manager interfaces with clients to define and scope Deal Services, working across teams to prepare estimates, manage opportunities, and drive sales initiatives.
Hardware • Software • Semiconductor
As the Supplier Collaboration Engagement Manager, you will lead a team to drive improvements and transformations in supplier collaboration and supply chain management, ensuring alignment with ASML's business needs and managing stakeholder relationships effectively.
Top Skills:
Asml Development ModelProject Management
What you need to know about the Singapore Tech Scene
The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.
