Do meaningful work with us. Every day.
At Amplify Health, we’re looking for individuals with ambition, resilience and passion for healthcare, insurance, wellness and digital technology. As a fast-growing business with the ambition of making people and communities across Asia healthier, we have exciting career opportunities available to help us achieve our vision.
As an intern with the End User Services team, you will be supporting high priority projects in the areas of End User Technology, User Support and Audio Video event support. This is the ‘face’ or ‘front door’ of Information Technology in our business and is critical to ensuring that our business runs smoothly, and users can rely on Technology to achieve their business goals.Key Responsibilities
Assist and observe EUS engineers resolving technology questions and issues where directed.
Assist with keeping clear records of all activities in the Technology Support team under the direction of the EUS engineers.
Assist the EUS Team buy logging requests, coordinating simple activities and following up on deliverables to ensure targets are met and user experience is maintained at a high level.
Maintain a positive ‘can-do’ attitude and a cheerful and professional demeanour with colleagues and users.
Assist where directed in delivering operational on-site and remote support for online events, such as large-scale video conference, online presentation, and webinars.
Assist with maintaining and troubleshooting audio, video, lighting, and other related equipment.
What You Will Gain
Exposure and hands-on practical experience in User Support, Troubleshooting and End User Technologies. Gain direct experience on high-impact Technology and Infrastructure projects within the rapidly evolving healthcare technology and data context.
Mentorship and team collaboration. You will be supervised by an experienced End User Services team member who will work with you on your development goals. You will also have a chance to collaborate across the team in a supportive environment.
Contribute to a meaningful mission. Directly contribute to a company with a purpose-driven mission of making healthcare in Asia more accessible, affordable and effective.
What We Are Looking For
Experience and Qualifications
Strong proficiency in Windows OS and Microsoft Office; familiarity with IOS and Mac is a plus.
Good written and oral communication skills with a strong desire to work with colleagues at all levels in an organisation. Prior customer service experience in a retail or support environment would be an advantage.
Familiarity with digital collaboration tools (MS Teams, Zoom) would be advantageous.
Ability to work independently and manage multiple priorities.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.
Amplify Health Singapore Office
21 Collyer Quay, Singapore, , Singapore, 049320
