District Leader, Specialty, Kate Spade Malaysia

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles. 

Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

Primary Purpose:

To manage the sales, operations, and staff development of the retail in Kuala Lumpur, Malaysia to achieve maximum profitability, compliance with company procedures and excellence in customer service.

The successful individual will leverage their proficiency in Retail Store Management to...

Operations

• Comply with all local lease and statutory obligations as well as with local codes
• Identify methods for lowering expenses and increasing overall store profitability
• Ensure payroll percent is achieved
• Attain store shrinkage goals
• Uphold highest standards on all Company audits
• Ensure that all HR paperwork (new hires, terminations and change in status) is promptly and accurately completed
• Ensure Time & Attendance system is reviewed/approved on time in each payroll cycle
• Ensure execution of performance management for Area, including reviews, goals, and disciplinary action process 

Merchandise Management

• Ensure stores present merchandise in a manner that will maximize sales and achieve optimum merchandise turn, and are reflective of Kate Spade corporate direction.  Work in partnership with store management through supervision of Visual Manager
• Stay current on product range and educate staff on competitors’ products offering
• Oversee maintenance of accurate inventory records
• Funnel product improvement ideas and feedback to corporate

Sales Generation & Customer Service

• Ensure the highest level of customer service is being provided in area stores
• Work with Store Managers to achieve sales goals
• Recognize best sellers and superb customer service, while serving as a role model for both

Staff Training & Development

• Delegate duties and responsibilities to foster a sense of ownership among Store In Charges and to increase efficiency of store operations
• Ensure consistent management, operational practices and customer service in all stores in area
• Implement Kate Spade training programs (e.g. Sales Training, Product Knowledge, etc.); hold regular staff meetings and initiate on-the-job training; supervise and train Management Team to develop their managerial skills.

Implement Brand Integrity across divisions

• Serve as the market expert, ensuring that the Brand is consistently represented to Kate Spade standards across divisions
• Provide insight and be able to influence assortments, pricing strategies, and Visual Merchandising standards tailored specifically to the market
• Share market best practices across divisions
• Develop systematic reporting for macro trends (real estate development, trading conditions, competitive activity, travel patterns)

The accomplished individual will possess...

• Serve as the market expert, ensuring that the Brand is consistently represented to Kate Spade standards across divisions
• Provide insight and be able to influence assortments, pricing strategies, and Visual Merchandising standards tailored specifically to the market
• Share market best practices across divisions
• Develop systematic reporting for macro trends (real estate development, trading conditions, competitive activity, travel patterns)

Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Kate Spade at www.katespade.com.