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Wingstop

Director, Supply Chain - APAC

Reposted One Month Ago
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In-Office
Singapore, SGP
Senior level
In-Office
Singapore, SGP
Senior level
Responsible for leading supply chain strategy for the APAC region, overseeing new market entries, and supporting franchisee operations while managing risks and collaborations across functions.
The summary above was generated by AI

 

WHO WE ARE

 

We’re not in the wing business. We’re in the flavor business. It’s been our mission to Serve the World Flavor since we first opened in 1994, and we’re just getting started. 1997 saw the opening of our first brand partner operated Wingstop location, and by 2002 we had served the world one billion wings. It’s flavor that defines us and has made Wingstop one of the fastest growing brands in the restaurant industry.

 

Above all else – our success is largely due to our people and our core values, or what we call The Wingstop Way of being entrepreneurial, service-minded, fun, and authentic. We believe having a strong people foundation centered on these collective values creates a crave-worthy culture and talented team, as well as ensures our brand is poised for accelerated growth. We all win together.

 

 

WHAT WE’LL NEED

You will be a key partner in a high-performing cross-functional team, defining and driving the supply chain strategy and making a direct impact on the success of our existing Brand Partners and our ability to expand into new markets in the APAC region. In this capacity, you will build and lead a regional supply chain team, mentoring talent and fostering a culture of accountability and growth, ensuring both immediate executional excellence and long-term capability building.

While you are at it, you will be building your network and expertise in a thriving environment of professional development and teamwork, within APAC and our International Leadership Team based in Dallas. You will also partner with senior stakeholders globally and regionally to ensure alignment, collaboration, and executional excellence, positioning supply chain as a strategic enabler of Wingstop’s international growth. Together we will shape a stronger future for Wingstop and your career.

The key areas of focus and priority are to support our existing markets (Singapore, Indonesia, Korea, Australia), drive our new market entry efforts in Thailand as well as future new markets, and provide functional leadership for innovation, regional and global projects:

 

Strategic Supply Chain Leadership

  • Build and lead regional supply strategies across direct (food, packaging, equipment) and indirect (logistics, services) categories.

  • Own and evolve category management plans based on demand signals, market intelligence, and brand growth plans.

  • Develop and implement scalable sourcing strategies leveraging Wingstop’s global partnerships while accounting for local and regional nuances.

New Market Entry & Expansion

  • Lead supply chain scoping and execution for new market entries (NMEs) including pre-market assessment, supplier qualification, and regulatory compliance.

  • Ensure all activities in the Stage Gate NME process are completed on time and within scope.

  • Identify and mobilize new distribution and sourcing models across strategic markets.

Brand Partner & Franchisee Support

  • Act as the supply chain business partner to franchisees, solving challenges with agility and commercial rigor.

  • Provide structured and tactical support across forecasting, product availability, service KPIs, and pricing.

  • Embed a proactive, service-first mindset that balances speed, cost, and quality for Brand Partners at all stages of maturity.

  • Global Alignment & GSC Collaboration

  • Collaborate deeply with GSC teams in FSQA, Culinary, Legal, Strategic Sourcing, and Distribution to ensure enterprise-wide cohesion.

  • Drive product standardization initiatives, joint-supplier leverage, and innovation through cross-regional projects.

  • Support implementation and optimization of SRM, VMI, and procurement digitization initiatives.

Commercial & Risk Management

  • Lead commercial negotiations and vendor contract management, delivering against cost savings, service, and quality metrics.

  • Monitor raw material trends, macroeconomic impacts, and logistics disruptions; recommend mitigation strategies.

  • Guide supplier transitions and oversee material change projects across multiple SKUs and markets.

 

WHAT YOU’LL NEED

 

  • Bachelor’s degree in Supply Chain Mgmt., Engineering, Business, Economics or related field, MBA preferred 

  • 10+ years in international/regional supply chain leadership roles within QSR, foodservice, FMCG, or CPG.

  • Proven track record in category strategy, global sourcing, and franchise supply chain support.

  • Demonstrated ability to navigate complex markets, manage change, and build from the ground up.

  • Technical & Functional Skills

  • Deep sourcing and procurement experience, including RFP/RFI, contract negotiation, and TCO modeling.

  • Strong business acumen with the ability to interpret financials, supplier scorecards, and market analytics.

  • Comfortable working across ERP, MRP, and data platforms like Power BI; Six Sigma preferred.

  • Leadership & Influence

  • Leads with humility, delivers with urgency, and thrives in cross-cultural settings.

  • Able to influence without authority and lead matrixed teams across regions and functions.

  • Talent builder: comfortable managing teams and mentoring future leaders within the supply chain function 

  • Vast experience in project management leading complex projects, a project management certification a plus

  • Job requires APAC region travel time of between 25%-50% and some occasional travel to other regions.

 

 

WHO YOU ARE 

HUMBLE: Embracing humbleness fosters a collaborative and inclusive environment, where individuals prioritize the success of the team over personal recognition, ultimately contributing to a more cohesive and effective workplace.

HUNGRY: There’s a fire in you to keep pursuing excellence. You actively seek out challenges, set ambitious goals, and consistently demonstrate a proactive approach to tasks. You have a desire to support Wingstop in our goal to become a Top 10 Global Restaurant Brand.

SMART: Not solely based on intellectual prowess, but rather on emotional intelligence and interpersonal skills. A keen understanding of others, communicating effectively and collaborating seamlessly.

SERVICE-MINDED:  A selfless and dedicated focus on helping others succeed. Consistently prioritizes the needs of colleagues and the organization, willingly offering support and contributing to the overall well-being of the team. 

ENTREPRENEURIAL:  Takes initiative, a willingness to take calculated risks, and constantly searching for opportunities to improve processes or contribute to new ideas.

You are a self-starter, entrepreneurial and driven by a desire to make a difference.  You possess the following qualities that set you up for success:

 

 

BENEFITS


FLAVOR PERKS:

  • Medical and Dental Insurance

  • Business Travel Insurance

  • Wellness reimbursement program

  • Cell Phone Reimbursement

  • Paid maternity and paternity leave

 

 

Wingstop provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.

 


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