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Mastercard

Director, Specialised Sales, Merchant Cloud

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Hybrid
Singapore
Hybrid
Singapore

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Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Specialised Sales, Merchant Cloud
Overview:
Merchant Cloud is a key strategic priority for the Asia Pacific region. Our goal is to empower acquirers, merchants, payment service providers (PSPs), and payment facilitators by delivering best-in-class experiences across both online and in-person commerce through a safe, secure and innovative gateway processing. We aim to establish Merchant Cloud as the preferred platform for acceptance and value- added services.
As a critical component of Mastercard's regional growth strategy, this role will be the primary sales muscle for driving new business to the gateway. They will work in close partnership with regional teams to identify new leads, initiate customer contact, and build strong deal structures for clients.
Role:
The selected candidate for this role: • Seeks out and initiates contact with new customers (merchants and PSPs) for our Payment Gateway • Develop and execute sales strategies and plans to achieve the Revenue targets and Market share expansion • Consistently updates the sales pipeline on SFDC, maintains customer contact, and closes deals • Works closely with Account Management and Market Development teams in a highly competitive consultative selling environment • Monitors opportunities and regularly keeps leadership apprised of progress and help needed • Leads and participate in Sales presentations, RFP responses, Business case development, Proposals and Contract Management with effective negotiation skills • Coordinates transitions between sales and implementation teams • Brings the voice of the market back to the implementation team to ensure customer relationship needs are met • Provides subject matter expertise on a specific product or segment of products and identifies product innovation opportunities • Develop a strong understanding of customer needs, customers' product strategy, region conditions, and industry characteristics as they relate to products and platforms offerings
All About You:
• Strong knowledge of payment gateways and payment processing; knowledge of fraud & decisioning products a plus • Strong knowledge of the local payment ecosystem and key players in market • Extensive experience in a sales/commercial environment including direct interaction with customers • Demonstrated expertise and success in achieving sales goals over multiple years and multiple products • Strong executive presence and ability to influence stakeholders • Strategic and Creative mindset, with ability to build win-win deals across multiple parties • Ability to travel up to 30% of the time
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Mastercard Singapore Office

3 Fraser Street DUO Tower Level 17, Singapore, 189352

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