Leads Mastercard’s Japan Services business development and enterprise sales efforts with issuer and merchant clients. Responsibilities include identifying client needs, developing sales narratives, leading consulting and solution engagements, closing contracts, growing Services revenue, supporting payments programs, and building senior executive relationships. The role requires Japanese and English communication, consulting expertise, analytical and modeling skills, advanced Microsoft Office proficiency, and occasional domestic travel.
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Senior Managing Consultant, Service Business Development
Overview
The Senior Managing Consultant (Service Business Lead Director) is part of the Japan Service team under Asia Pacific Service organization at Mastercard.
We have an exciting mission to help transform Mastercard from a card payments network to a Technology company, by implementing sophisticated AI platforms, Big Data solutions, and strategic and marketing consulting to support our business partners and clients around the world. As a key member of the Japan team, you will be responsible for sales engagement at senior management level with key Issuer and Merchant clients in Japan.
Responsibilities
Managing the Sales Process• Achieve personal sales targets responsibly and ethically, and with customer needs in mind • Leading end-to-end sales efforts from research and storyboarding to client presentations and contract signing. The project could be consulting service, marketing service or various solutions.• Engaging with the core payments teams to assess client needs and provide strategic guidance• Leading key regional and local strategic initiatives to grow the Services P&L.• Ensuring product development efforts meet the needs of clients in Japan.
Support the Core Payments business at Mastercard• Helping Mastercard win strategic proprietary & co-branded programs to increase Mastercard's share of spend in Japan• Developing best-in-class Advisors programs to differentiate Mastercard versus competitors• Build and inculcate relationships to become a trusted advisor to Senior/Executive level clients
The position will be based in Japan and will require occasional travel within Japan, and infrequently outside Japan when required.
Required
All About You• Experience in analyzing client needs and engaging senior executives at consulting presentations• Ability to develop compelling sales narratives in influencing sales closure• Demonstrated ability to initiate, develop, and close a sale• Excellent verbal and written communication and presentation skills in Japanese language. Minimum business level of English. • Consulting experience from a top-rated consulting firm• Highest level of self-motivation with a hunting-attitude • Analytic capabilities and modeling skills:• Ability to multi-task in a fast-paced, deadline-driven environment• Advanced Word, Excel and PowerPoint skills
Advantage• Experience in Cards/Payments/Fintech in a strategic, new business development, marketing, or sales function• Proven sales expertise in software, technology, and marketing/loyalty platforms• MBA from a leading university or business school or equivalent background at consulting firm.
Proficiency in written and verbal English
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Senior Managing Consultant, Service Business Development
Overview
The Senior Managing Consultant (Service Business Lead Director) is part of the Japan Service team under Asia Pacific Service organization at Mastercard.
We have an exciting mission to help transform Mastercard from a card payments network to a Technology company, by implementing sophisticated AI platforms, Big Data solutions, and strategic and marketing consulting to support our business partners and clients around the world. As a key member of the Japan team, you will be responsible for sales engagement at senior management level with key Issuer and Merchant clients in Japan.
Responsibilities
Managing the Sales Process• Achieve personal sales targets responsibly and ethically, and with customer needs in mind • Leading end-to-end sales efforts from research and storyboarding to client presentations and contract signing. The project could be consulting service, marketing service or various solutions.• Engaging with the core payments teams to assess client needs and provide strategic guidance• Leading key regional and local strategic initiatives to grow the Services P&L.• Ensuring product development efforts meet the needs of clients in Japan.
Support the Core Payments business at Mastercard• Helping Mastercard win strategic proprietary & co-branded programs to increase Mastercard's share of spend in Japan• Developing best-in-class Advisors programs to differentiate Mastercard versus competitors• Build and inculcate relationships to become a trusted advisor to Senior/Executive level clients
The position will be based in Japan and will require occasional travel within Japan, and infrequently outside Japan when required.
Required
All About You• Experience in analyzing client needs and engaging senior executives at consulting presentations• Ability to develop compelling sales narratives in influencing sales closure• Demonstrated ability to initiate, develop, and close a sale• Excellent verbal and written communication and presentation skills in Japanese language. Minimum business level of English. • Consulting experience from a top-rated consulting firm• Highest level of self-motivation with a hunting-attitude • Analytic capabilities and modeling skills:• Ability to multi-task in a fast-paced, deadline-driven environment• Advanced Word, Excel and PowerPoint skills
Advantage• Experience in Cards/Payments/Fintech in a strategic, new business development, marketing, or sales function• Proven sales expertise in software, technology, and marketing/loyalty platforms• MBA from a leading university or business school or equivalent background at consulting firm.
Proficiency in written and verbal English
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Mastercard Singapore, Singapore, SGP Office
Mastercard Singapore Office

3 Fraser Street DUO Tower Level 17, Singapore, Singapore, 189352
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