Jobs at Mastercard

Build and run cloud partner enablement programs across APAC for AWS, Azure, Alibaba Cloud, and other hyperscalers. Equip partner and Mastercard sales teams with co-selling resources, account-mapping processes, marketplace guidance, sales plays, and product messaging. Coordinate events and cross-functional stakeholders, localize programs for regional markets, and track enablement impact through registered opportunities, co-sell engagement, marketplace transactions, and partner-sourced pipeline.

Leads complex digital engagements from opportunity qualification through solution definition, mobilization, and delivery handover. Shapes client solutions, evaluates technical feasibility, develops proposals and statements of work, manages deployment readiness, and advises senior stakeholders. Oversees regional portfolios, governance, risks, capacity, financials, and partner performance while improving consulting processes and reusable delivery assets. Requires strong technical consulting, commercial, stakeholder management, and cross-functional leadership skills, preferably within payments or regulated technology.

Manages technical and operational relationships with acquiring and processing customers across onboarding, implementation, integration, launch, and ongoing operations. Provides technical consultancy, coordinates internal specialists, oversees customer technology projects, resolves complex issues, and supports escalations. Partners with commercial account managers and cross-functional teams while translating business needs into technical actions and maintaining trusted customer relationships.

Provides strategic regulatory counsel across Asia Pacific for Mastercard’s commercial and new payment businesses. Advises on payment systems, licensing, interchange, consumer protection, cross-border funds movement, digital assets, stablecoins, AML/CFT, sanctions, and KYC. Supports market entry, regulatory submissions, examinations, remediation, advocacy, and regulator engagement while managing outside counsel and cross-functional stakeholders.

Lead APAC partner-driven growth for Merchant Cloud by building strategic partnerships with payment facilitators, PSPs, ISVs and platforms. Develop partner GTM, originate co-brand opportunities, own partner deal execution and commercial structuring, use incentives to drive adoption, align with account teams, track partner performance and provide pipeline reporting to regional leadership.

Supports Mastercard client accounts and business growth by developing account plans, identifying commercial opportunities, creating proposals, analyzing business performance and market trends, and translating insights into actionable strategies. Partners with the Singapore Country Manager and cross-functional teams to execute client initiatives, activate products and services, improve performance, and maintain client satisfaction.

Lead market-wide payments strategy and execution initiatives across Asia Pacific. Identify opportunities, develop proposals, build financial models, quantify value, align senior stakeholders, secure approvals, and oversee program launches. The role requires consulting expertise, strong analytics, executive communication, cross-functional leadership, and the ability to translate complex data into strategic recommendations for payments and retail banking markets.

Leads Mastercard’s Asia Pacific customer engagement and performance strategy across fraud, compliance, transaction processing, and payment risk. Manages a distributed franchise team, oversees customer reviews and risk training, addresses vulnerabilities, supports stakeholder and law-enforcement engagement, identifies risk-services sales opportunities, and develops customer relationships. The role requires strategic leadership, strong analytical and communication skills, extensive payments or risk experience, and periodic regional travel.

Leads Mastercard franchise innovation across Asia Pacific by developing new payment products, business models, customer solutions, and technology-enabled product flows. Drives strategy for account payments, digital assets, CBDCs, identity, and open banking while addressing licensing, compliance, rules, standards, and brand integrity. Provides thought leadership, coordinates cross-functional and regional stakeholders, and advances franchise growth and interoperability.

Lead the Site Reliability Engineering team focusing on network infrastructure, ensuring performance, capacity, and reliability of Mastercard applications, and leading incident reviews and proactive issue detection.

Leads Mastercard’s Asia Pacific solutions growth and enablement strategy, driving commercialization, strategic partnerships, sales enablement, market development, and pipeline growth. Develops value propositions, sales plays, client materials, business cases, and executive narratives while supporting strategic pursuits, cross-selling, upselling, and deal progression. Partners across Product, Sales, Marketing, and market teams to launch capabilities, strengthen client engagement, and represent the business through thought leadership and industry events.

Leads Mastercard’s cybersecurity advisory and commercial growth efforts across Asia Pacific. Advises CISOs, CIOs, CROs, boards, and enterprise customers on cyber resilience, fraud, digital trust, risk, and emerging technologies. Drives executive engagements, thought leadership, customer relationships, and strategic opportunities while informing product and engineering roadmaps. Partners across sales, product, engineering, and services to communicate cybersecurity value, influence business growth, and scale the global Field CISO capability.

Drives growth and commercialization of Mastercard’s Consumer Acquisition & Engagement solutions across Asia Pacific. Develops value propositions, sales plays, client materials, and business cases; supports strategic pursuits, pipeline development, cross-sell and upsell opportunities, partnerships, and market activation. Collaborates with Product, Sales, Marketing, Client Services, and regional teams to accelerate adoption, improve deal conversion, and deepen client relationships.

Drives Mastercard Services innovation and business development across Asia Pacific, with emphasis on digital assets and emerging technologies. Identifies client needs, develops sales narratives, supports end-to-end sales efforts, leads regional innovation initiatives, builds senior client relationships, and partners with delivery teams to implement sold solutions. The role owns growth initiatives, contributes to thought leadership, and achieves sales targets ethically.

Manage strategic B2B security-solution partners from onboarding through ongoing relationship management. Monitor adoption, satisfaction, performance, revenue, and service levels; lead governance and executive business reviews; identify risks and expansion opportunities; and execute joint growth plans. Collaborate across Product, Sales, Marketing, and Customer Success to improve partner outcomes, renewals, adoption, and revenue. Represent partner needs internally and use analytics and AI-driven insights to guide scalable recommendations.

Lead complex network initiatives, design and maintain multi-site, multi-vendor data center networks, troubleshoot application impacts, manage SLOs and disaster recovery, mentor junior staff, and support 24x7 global operations including incident response and automation for reliability and scale.

Own regional operational delivery of Mastercard’s Account Level Management services across Asia Pacific. Drive pricing and approval submissions, issuer onboarding, launch readiness, implementation, operational issue resolution, post-launch validation, documentation, and reporting. Partner with Product, Pricing, Finance, Legal, Engineering, BizOps, and market teams to commercialize ALM capabilities and create scalable processes.

Manages Mastercard customers’ technology and operational relationships, coordinating onboarding, implementations, readiness assessments, releases, incidents, and post-go-live support. Acts as an escalation point across customer, product, operations, technology, and market teams. The role drives issue resolution, project delivery, operational reviews, training, continuous improvement, regulatory adherence, and customer adoption while supporting business growth within existing accounts.

Leads pre-sales solution engineering for Mastercard issuer loyalty products across Singapore and Southeast Asia. Acts as the technical advisor and solution designer for sales teams, supporting product demonstrations, technical discovery, RFIs/RFPs, integration analysis, solution documentation, stakeholder approvals, and handoffs to delivery. Partners with product teams on customer insights, competitive intelligence, go-to-market execution, and roadmap strategy.

Supports regional commercialization and sales expansion of Operational Intelligence products. Responsibilities include identifying customer opportunities and use cases, developing pricing and go-to-market strategies, monitoring adoption metrics, creating customer value narratives, supporting sales enablement, and coordinating cross-functional product initiatives. The role partners with regional and global teams to improve product engagement and align capabilities with market needs.