Jobs at Mastercard

Supports business development and account management through account planning, client proposals, market research, performance analysis, dashboards, and business insights. The role identifies growth opportunities, tracks commercial initiatives, coordinates cross-functional deliverables, supports client servicing and onboarding, and translates business data into recommendations for Mastercard’s Country Manager, account teams, and clients.

Leads strategic account management and commercial growth for Mastercard’s online travel, digital commerce, and B2B payments customers across Asia Pacific. Responsibilities include executive relationship management, business development, negotiations, team leadership, portfolio performance, business-case development, and cross-functional coordination to increase revenue, payment volume, and market share.

Leads Asia Pacific product strategy, commercialization, partnerships, and adoption for Mastercard fraud and decisioning solutions. Owns product performance, market prioritization, regulatory enablement, go-to-market execution, stakeholder engagement, and budget forecasting. Directs regional teams and collaborates with global product, technology, data science, sales, customer success, and business development functions to enhance solutions, develop use cases, influence industry standards, and drive growth across banks, merchants, e-commerce platforms, and ecosystem partners.

Analyzes payment fraud attacks across Asia Pacific, supports investigations and incident response, identifies attack patterns and control gaps, and develops fraud intelligence reports and remediation recommendations. The role partners with customers, product teams, standards teams, and regional stakeholders to improve fraud controls, card security standards, authentication requirements, and network protections. It also contributes to fraud governance, threat intelligence repositories, risk prioritization, and executive communications.

Provides controllership support for cash grant claims, month-end closing, quarterly corporate reporting, indirect tax filings, rebates, incentives, and ad hoc projects. Coordinates with regional controllers, legal entities, external service providers, and cross-functional teams. Maintains accurate, timely reporting while applying US GAAP and IFRS principles and managing sensitive financial information.

Manage individual projects with minimal supervision: track metrics, perform complex analyses, prepare client/internal communications, develop practical recommendations, assist implementation, coordinate stakeholders, forecast effort and expenses, and lead meetings to drive measurable value.

Leads services business development across Asia, generating revenue opportunities with financial institutions and ecosystem partners. Builds senior client relationships, develops data-driven solutions spanning consulting, analytics, loyalty, marketing, experimentation, and security services, and manages opportunities through contracting and post-sale delivery. Identifies customer risks and growth opportunities while partnering with internal Mastercard teams to advance strategic deals.

Leads high-priority market transformation engagements across Asia Pacific, diagnosing growth barriers, developing actionable plans, and driving complex cross-functional initiatives. Responsibilities include creating workplans, governance structures, business cases, executive updates, and measurable outcomes; aligning country, regional, product, commercial, finance, legal, and delivery teams; managing project teams and escalations; and identifying repeatable insights and operating-model improvements.

Provides strategic regulatory counsel across Asia Pacific for Mastercard’s commercial and new payment businesses. Advises on payment systems, licensing, interchange, consumer protection, cross-border funds movement, digital assets, stablecoins, AML/CFT, sanctions, and KYC. Supports market entry, regulatory submissions, examinations, remediation, advocacy, and regulator engagement while managing outside counsel and cross-functional stakeholders.

Leads Mastercard’s cybersecurity advisory and growth efforts across Asia Pacific financial services. Advises CISOs, CIOs, CROs, boards, and enterprise customers on cyber resilience, risk, fraud, digital trust, emerging technologies, and security strategy. Builds executive relationships, delivers briefings and thought leadership, supports strategic sales opportunities, informs product and engineering roadmaps, represents Mastercard publicly, and helps scale its global Field CISO capability.

Build and run cloud partner enablement programs across APAC for AWS, Azure, Alibaba Cloud, and other hyperscalers. Equip partner and Mastercard sales teams with co-selling resources, account-mapping processes, marketplace guidance, sales plays, and product messaging. Coordinate events and cross-functional stakeholders, localize programs for regional markets, and track enablement impact through registered opportunities, co-sell engagement, marketplace transactions, and partner-sourced pipeline.

Leads complex digital engagements from opportunity qualification through solution definition, mobilization, and delivery handover. Shapes client solutions, evaluates technical feasibility, develops proposals and statements of work, manages deployment readiness, and advises senior stakeholders. Oversees regional portfolios, governance, risks, capacity, financials, and partner performance while improving consulting processes and reusable delivery assets. Requires strong technical consulting, commercial, stakeholder management, and cross-functional leadership skills, preferably within payments or regulated technology.

Manages technical and operational relationships with acquiring and processing customers across onboarding, implementation, integration, launch, and ongoing operations. Provides technical consultancy, coordinates internal specialists, oversees customer technology projects, resolves complex issues, and supports escalations. Partners with commercial account managers and cross-functional teams while translating business needs into technical actions and maintaining trusted customer relationships.

Lead market-wide payments strategy and execution initiatives across Asia Pacific. Identify opportunities, develop proposals, build financial models, quantify value, align senior stakeholders, secure approvals, and oversee program launches. The role requires consulting expertise, strong analytics, executive communication, cross-functional leadership, and the ability to translate complex data into strategic recommendations for payments and retail banking markets.

Leads Mastercard’s Asia Pacific solutions growth and enablement strategy, driving commercialization, strategic partnerships, sales enablement, market development, and pipeline growth. Develops value propositions, sales plays, client materials, business cases, and executive narratives while supporting strategic pursuits, cross-selling, upselling, and deal progression. Partners across Product, Sales, Marketing, and market teams to launch capabilities, strengthen client engagement, and represent the business through thought leadership and industry events.

Leads Mastercard’s cybersecurity advisory and commercial growth efforts across Asia Pacific. Advises CISOs, CIOs, CROs, boards, and enterprise customers on cyber resilience, fraud, digital trust, risk, and emerging technologies. Drives executive engagements, thought leadership, customer relationships, and strategic opportunities while informing product and engineering roadmaps. Partners across sales, product, engineering, and services to communicate cybersecurity value, influence business growth, and scale the global Field CISO capability.

Drives growth and commercialization of Mastercard’s Consumer Acquisition & Engagement solutions across Asia Pacific. Develops value propositions, sales plays, client materials, and business cases; supports strategic pursuits, pipeline development, cross-sell and upsell opportunities, partnerships, and market activation. Collaborates with Product, Sales, Marketing, Client Services, and regional teams to accelerate adoption, improve deal conversion, and deepen client relationships.

Drives Mastercard Services innovation and business development across Asia Pacific, with emphasis on digital assets and emerging technologies. Identifies client needs, develops sales narratives, supports end-to-end sales efforts, leads regional innovation initiatives, builds senior client relationships, and partners with delivery teams to implement sold solutions. The role owns growth initiatives, contributes to thought leadership, and achieves sales targets ethically.

Lead customer-facing technical and non-technical payment implementation projects across the Asia Pacific region. Translate customer needs into implementation activities, manage processing integrations and host-interface testing, coordinate end-to-end delivery, and provide post-production support. Serve as a Mastercard products subject matter expert while collaborating with customers, processors, account teams, and internal delivery organizations.

Manage strategic B2B security-solution partners from onboarding through ongoing relationship management. Monitor adoption, satisfaction, performance, revenue, and service levels; lead governance and executive business reviews; identify risks and expansion opportunities; and execute joint growth plans. Collaborate across Product, Sales, Marketing, and Customer Success to improve partner outcomes, renewals, adoption, and revenue. Represent partner needs internally and use analytics and AI-driven insights to guide scalable recommendations.