Director, Product Management, Pay by Account

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Product Management, Pay by Account

Overview
As part of the Enterprise Gateway Services, the A2A Gateways Services team is responsible for creating and managing A2A payments products, enabling safe and secure A2A Payments by partnering with Digital Wallets and Alternate Payment Methods (APMs). This team executes on multi-rail payment strategy of Mastercard to grow share beyond cards and capture account-to-account volumes. Pay by Account (PBA) represents an application that is truly rail-agnostic digital offering and seeks to deliver a smooth, intuitive consumer and customer experience in everyday habitual payments.
The Director, A2A Gateway Product Management will be focused on working with customers and partners to drive A2A strategy by understanding product requirements, collaborate with cross functional teams internally to deliver the product. The ideal candidate is passionate about driving product growth, highly motivated, with program and project management skills and product background. Candidate must be fluent in speaking English and Mandarin.
Role
• Partners with customers and external partners to define and deliver customized solutions and comprehensive consulting support for Pay by Account product
• Understands business context and market dynamics including Regulatory, Legal, Competitive and Technology landscapes to ensure that the Product is delivered with highest quality and has a robust go-to-market plan focused on speed to market and ease integration
• Provide the Solution Architects (SA) and the Customer Solution Center Lead (CSCL) with their solution expertise in crafting the value proposition
• Coordinate, evaluate and execute product roadmap planning, development and commercialization milestones, activities and deliverables across each step including Ideation/Product Council intake, Pricing/billing, Legal/regulatory/franchise, Operations/technical development, Studio peer review gating.
• Create the global product narratives that facilitate the appropriate alignment and development of sales/marketing/RFPs, announcements/communications, training/reference documentation.
• Participate in team prioritization discussions with Product/Business management
• Become the subject matter expert for Digital and Pay by Account and identify opportunities to deliver key business imperatives and customer needs
• Perform product management epic and feature definition to support A2A Gateway program and assist other product managers to deliver features to the market
• Demonstrate and drive Mastercard Way behaviors through their behavior, (e.g. customer and stakeholder interactions)
All About You
The ideal candidate for this position should:
• Demonstrate program management and product management experience
• A minimum of 5 years of experience in end-to-end project management ownership, with a total of at least 13 years of overall professional experience.
• Ability to communicate complex ideas effectively
• Expert understanding of the payments industry and ecosystem including digital transformation, mobile and A2A Payments
• Showcase strong organizational skills to manage multiple projects simultaneously, prioritize tasks effectively, and ensure timely completion of deliverables
• Be able to collaborate cross-functionally and influence stakeholders at various levels across multiple geographies
• Possess strong interpersonal abilities and motivation to build and nurture relationships
• Possess technical product development principles and processes. Experience with Agile development methodology is a plus
• Demonstrable understanding of financial concepts including product pricing and business case development. Product pricing and billing system experience is a plus.
• Bachelor’s degree in business, marketing, finance, information systems or a related field or equitable experience

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.