Leads end-to-end product deployment and rollout strategies across multiple functions and markets. Establishes governance, manages timelines, dependencies, risks, KPIs, and executive communications to ensure successful, high-quality launches. Oversees post-launch performance, corrective actions, process improvements, and team development while aligning Product, Technology, Operations, Legal, Finance, and leadership stakeholders.
Company Description
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job DescriptionThe Director, Product Deployment and Rollout Pandora will be the primary lead responsible for managing and overseeing the successful execution of all product rollouts at Pandora. This role is accountable for driving the end-to-end rollout strategy across various functions including vendor, customer, marketing, quick commerce, fintech and rider services. The individual will collaborate with cross-functional teams to ensure timely, efficient, and successful rollouts that align with business objectives. Strong leadership, strategic planning, and exceptional project management skills are essential to ensure the seamless introduction of new product features and initiatives across Pandora.
Key Responsibilities:
- Lead the execution of product rollout strategies, ensuring that all product launches across all functions are aligned with the broader business goals
- Establish clear governance structures and implement rigorous project management practices to oversee all product rollout initiatives, including timeline management and milestone tracking
- Manage heavy cross-functional dependencies across Product, Tech, Operations, Legal (Compliance) & Finance teams
- Identify potential risks during the rollout process, develop mitigation strategies, and address any challenges to ensure smooth execution and timely delivery
- Serve as the key liaison between the product rollout teams and senior leadership, ensuring consistent communication and alignment with company priorities
- Define and monitor KPIs for product rollouts to measure the success of initiatives, providing actionable insights and performance reports to leadership
- Ensure that all rollouts meet the highest standards of quality and that products are delivered without disruption, tracking performance post-launch and implementing corrective actions as needed
- Lead and mentor the product rollout team, fostering a culture of excellence, collaboration, and continuous improvement
- Drive innovation and improvement in product rollout processes, utilizing lessons learned from past rollouts to optimize future initiatives
- Minimum 10 years of experience in product management, operations, or project management, with a focus on managing large-scale rollouts across multiple markets & functions
- Proven experience in leading cross-functional teams, managing complex projects, and driving product-related initiatives
- Strong strategic thinking and leadership skills, with the ability to influence and align teams across different functions
- Exceptional project management skills, with a track record of delivering on-time and within scope for large, complex product rollouts
- Experience in risk management and issue resolution, with a focus on mitigating risks during rollouts
- Excellent communication and stakeholder management abilities, with a focus on executive-level reporting and collaboration
- Strong analytical skills, with experience in tracking and measuring performance against KPIs and delivering actionable insights
- A collaborative mindset, with the ability to engage and work effectively with diverse teams across the organization
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